
Flow Subaru of Charlottesville
Charlottesville, VA
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Chase and Gail were awesome! During my state inspection, Umansky found an issue with my power window. Chase tracked down the part, made sure it was covered under warranty, and had it ready to be installed Umansky found an issue with my power window. Chase tracked down the part, made sure it was covered under warranty, and had it ready to be installed in about a week. Gail was fabulous and helped me get checked in early for the repair and I was out faster than they anticipated. More
Service on vehicle took 7 hours longer than we were told. I am 8 months pregnant and was made to sit in the back seat of a mini van with 4 other people in the vehicle in the middle of COVID19. Not impressed! I am 8 months pregnant and was made to sit in the back seat of a mini van with 4 other people in the vehicle in the middle of COVID19. Not impressed! More
Experience went very smoothly buying our new Ascent with Kevin, it drives like a dream and could not be more pleased with our experience with the dealership Kevin, it drives like a dream and could not be more pleased with our experience with the dealership More
Great experience working with Rick on a new Outback Touring XT! He was able to negotiate over email and saved me a ton of time. The drive from Lynchburg (1:20) was 100% worth it! Touring XT! He was able to negotiate over email and saved me a ton of time. The drive from Lynchburg (1:20) was 100% worth it! More
Chase handled my service visit skillfully. Great communication! Finished under estimated time and applied my discount code to help reduce my expenses. I plan to return! communication! Finished under estimated time and applied my discount code to help reduce my expenses. I plan to return! More
Went in for warranty / voluntary recall work. Everything done ahead of promised time that day. Really appreciate the complimentary exterior car was. Just the right touch. Thank you Josue for your kindnes done ahead of promised time that day. Really appreciate the complimentary exterior car was. Just the right touch. Thank you Josue for your kindness. More
Excellent prompt service. Gail was very helpful in finding a solution to my problem of finding a new tyre for my Subaru Outback, and got me in the very next day. I appreciate her friendly and caring s finding a solution to my problem of finding a new tyre for my Subaru Outback, and got me in the very next day. I appreciate her friendly and caring service. More
Kevin was extremely knowledgeable about the vehicle and took the time to go over many of the functions and how to use them. We were extremely impressed with him and the rest of the team. took the time to go over many of the functions and how to use them. We were extremely impressed with him and the rest of the team. More
Best car buying experience ever! I would highly, highly recommend doing business with this organization! The team goes above and beyond to ensure they make you feel comfortable and works with you to provid recommend doing business with this organization! The team goes above and beyond to ensure they make you feel comfortable and works with you to provide the best deal they can! Kevin Chisholm was my sales associate and I can’t say enough about the interaction! Mike Shields, financial liaison, great interaction! Also, the setting is very customer oriented from their exquisite coffee machine to the customer lounges. They REALLY do care about your experience with them! More