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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,833 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,833 reviews

March 30, 2021

I’m sorry my wife has forgotten the name of the man who helped her, but he was very patient with her, treated her without any condescension, and helped her reset her Bluetooth connections after the battery More

by davidjruth
Recommend Dealer
Yes
Employees Worked With
Virginia can’t remember his name and the photos are too small to help.
Mar 31, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2021

Thanks Quincey, appreciated your excellent serve help through he process and taking me through how it all works! Everyone was great. very friendly and hospitable. More

by bairdw55
Customer Service
Recommend Dealer
Yes
Employees Worked With
Quincey Davis
Mar 31, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Mar 31, 2021 -

bairdw55 responded

I also want to thank Nikko Robinson and Paul (not sure last name) for their help. They are with Subaru help. They walked me through some steps on how better to utilize some of the the options and apps.! They were very kind and patient with me.. Thank you!

March 29, 2021

Josh is wonderful! He was very patient and accommodating as I scoped out the lot for the perfect car. Upon my multiple visits to the dealership, he would always greet me with a warm "Tommayyyy!" as I walked More

by tommycarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
Mar 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2021

It was quick and straightforward. They did everything they said and it was top quality. When I picked up the vehicle they explained everything and asked me if I had any questions. More

by STCISNEROSCHIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 27, 2021

From the ease of setting up my appointment to the friendly service, Umansky showed its commitment to service and excellence. Every part of my experience was stellar. More

by LCLEMENTS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2021

Josue Bonilla represents the service department extremely well. He is efficient and well informed. He does a good, clear job of explaining what was done and what was recommended in the future. He is thor More

by bobsuefrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 29, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

March 27, 2021

The service department is very responsive and helpful and made me feel like a valued customer. Being able to wait during the service visit is a nice option. More

by CarolynEngelhard
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 29, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

March 26, 2021

all OK - nothing to say further xxxxxx xx x xxx xxxx xxx xxxxxx zz z aa sss z xx zs stop resending this request ooo More

by SUMCPRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know who from above or other was involved
Mar 27, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2021

Set appointment according to my schedule. Gail (Service Advisor) was very friendly and informative. Have used Subaru service since vehicle was brand new. Excellent dealership. More

by PETER.D.GRIGGS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 27, 2021 -

Flow Subaru of Charlottesville responded

Hi Peter, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 25, 2021

A pleasure to work with Urbansky. They had the exact model we were looking for at the right price. We are so pleased with our new Forester. More

by NANCYJDIFEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Kevin Chisholm, Tony Buck
Mar 26, 2021 -

Flow Subaru of Charlottesville responded

Hi there, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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