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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,833 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,833 reviews

March 23, 2021

It is always a pleasure to deal with the good folks at Umansky Subaru of Charlottesville. The service is prompt, friendly and efficient. Why trust your Subaru to anyone else? More

by JACKRYAN444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are so happy to read such a great review about Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2021

Everyone was very kind and professional. They gave us a good deal on a new Subaru Forester and gave us good money for our trade. More

by MNMORGAN90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Nick Pearce, Josh Calaway, Josh Musselman
Mar 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2021

The text based work order app was extremely useful. The people I interacted with were great, and the app made sure everything was fast and efficient. More

by HHUMPHREYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Mar 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 22, 2021

Difficult problem, finally resolved. I commend the service dept and particularly Darcey Serio for following through on this. Darcey makes the service seem personal and gives great feedback. More

by ALICEANDDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 23, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2021

We recently purchased a Subaru Outback from Umansky Subaru in Charlottesville. Rick was great to work with. He made the process as painless as possible and we walked away with our brand new car in just More

by Robert Paxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Josh Calaway
Mar 23, 2021 -

Flow Subaru of Charlottesville responded

Hi Robert, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 21, 2021

My wife and I came into contact with three gentlemen during this sale. All were professional, friendly, courteous and knowledgeable. They made the buying process easy, honest, and efficient. Compared More

by bwrefr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pearce, Josh Calaway, Josh Musselman
Mar 22, 2021 -

Flow Subaru of Charlottesville responded

Hi there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2021

Nick and Kendrick were fantastic, they got me the car I wanted, and the process was easy. I would use them again, and I plan to. Thanks! More

by DUBIE409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Nick Pearce
Mar 22, 2021 -

Flow Subaru of Charlottesville responded

Hi there, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 20, 2021

I did not get the correct payment receipt. The one I got had someone else’s information on it which made me wonder who got mine. The service was fine. More

by judehamilton04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 22, 2021 -

Flow Subaru of Charlottesville responded

Hi there, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2021

Service was efficient and on time. Josue texted ma during service and made himself available for any questions. Waiting room was clean an coffee was good. More

by tomduffey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Hi Tom, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

March 19, 2021

I have been to the service department several times with the same complaint about an electrical issue with warning lights staying on. Previous attempts have been unable to detect any error codes. Aaron indi More

by RALEWIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Alphin, Aaron Childs
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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