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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

March 17, 2021

Just popped in for a (complimentary) state inspection. Done quickly and efficiently. That's been the same experience every time I've been in. Very happy with this dealership. More

by janetarmour47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

March 16, 2021

Good experience overall. I still need to build trust with the Service Department. I hope to feel more confident that the recommended repairs and maintenance are actually needed. In general, the dealership mo More

by RR
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 17, 2021 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville.

March 16, 2021

Great service!! Everyone was friendly the service center was super clean they let me test drive for as long as I needed to overall wonderful experience highly recommend it. More

by coemeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner, Quincey Davis
Mar 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 16, 2021

Great Experience! Made me feel right at home after having moved here from Miami. Thank you for the quality and quick service. Looking forward to coming back! More

by taylor.babcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 17, 2021 -

Flow Subaru of Charlottesville responded

Hi Taylor, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!

March 16, 2021

Best service at Umansky as always. I got my front tire replaced, car washed no fees no questions asked. I also got a free coffee mug. More

by skuwad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Riley
Mar 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2021

Everyone were very helpful and cordial. Waiting area was very comfortable. That is all I have to say. I hope this will go through now. More

by ARINDOS110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 19, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2021

The team was amazing! Everyone was helpful, patient and knowledgeable. Rick made this purchase a smooth and pleasant one! Thanks for the peacock feathers!! I look forward working with this wonderful group More

by nicole.shifflett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Josh Calaway
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 13, 2021

Quick diagnostics, warranty repair and complimentary loaner vehicle. Excellent service staff! My car was ready a couple days earlier than expected. Job well done by Gail and team! More

by JSHAEFFER
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi Jshaeffer, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2021

David and Josh were extremely helpful to my wife and I for purchasing our first vehicle. They created a comfortable and relaxed setting for making a big financial decision More

by syowell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner, Josh Calaway
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2021

Everyone was friendly and more than helpful. Bringing in my car and getting a loaner was quick and easy. Thanks for the coffee mug! The reports Ali received was easy to understand and explained everything. More

by LACY.DONNA58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
Mar 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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