Back

Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

Directions

By Type

Showing 1,835 reviews

March 10, 2021

Both Kevin and Mike were very helpful throughout the process as I was buying my first car! I felt taken care of and they showed on multiple occasions through the day that they were flexible and willing More

by erinminick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Kendrick Hawkins, Kevin Chisholm
Mar 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2021

The experience was very good. Chase carefully informed me of what would be done and how long it would take. He was very professional. Also gave me the name of the body shop Umansky uses. Got a free car wa More

by SIGIBLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

March 09, 2021

Josh made the process of shopping and purchasing a used vehicle at Umansky a pleasure. He's informative and truly interested in guiding his customers to the right vehicle to meet their needs. Professional, More

by aam8z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

March 09, 2021

Just excellent! Everyone was so nice and helpful even when I had a mental breakdown and cried :) will be returning for anything I need done! More

by JILLBERCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla, Cesar Vidal
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

March 09, 2021

Gail was the first one to let me in before 8 am. She was very helpful in explaining and show me how to look for which tire has low pressure. More

by THNSPAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 09, 2021

I checked in on time and the agent was there in a reasonable time---I went to the waiting area and the services were completed within the estimated time, More

by DLWALLEN
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! If you have any further questions, please don't hesitate to reach out!

March 09, 2021

We had such fun meeting and talking to Josh. He gave us great information, very friendly, and sold us on the Forester. He helped us find the one we wanted and had it ready to go as soon as it came in. Real More

by cab9521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Josh Calaway, Josh Musselman
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2021

Brought the car in for service and to have the battery checked out. Do to battery was dead. They corrected the problem. Always had confidence with this dealership. There service has always been excell More

by ALBERTSTRAIGHTIFF
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2021

Your service department does a very nice job communicating - reminders in advance about scheduled upcoming appointments and notifications on the day of when service is done. The complimentary c More

by RMKDIMEGLIO
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2021

Everyone at the dealership was excellent and welcoming. They gave me a great price on my trade-in and let me take a car home for the weekend for an extended test drive after they stayed late to process my More

by craigmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, David Harner
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

...
135
...