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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

March 06, 2021

Very pleasant experience overall. Researched Crosstrek options on the website, and easily found the right one for us (plus it was on sale), and got a headstart on financing details before heading in. Davi More

by benw936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Josh Calaway
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

Service department has always been great and does excellent work. Scheduling is always hassle free. Any problems found are explained well. Loaner cars are available and make the process that much eas More

by JUDD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2021

Tony Buck was a great find. Pleasant informative and low key. He knows the Subaru sells itself! The sales team (Toby, Josh) were very professional. And Rick did the check over visit very nicely! More

by JDLOWDONMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Tony Buck, Josh Calaway
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

March 05, 2021

Easy to get appointment.Easy to drop off.Easy to Easy to get appointment. Easy to drop off. Easy to pay. Friendly people Love the car wash. Spot on timing for service of the car More

by MABOND
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 05, 2021

Really wonderful service. A special thanks to Chase for catching that my inspection was almost up - I hadn't caught that initially. Always convenient and easy to get an appointment, as well. More

by TNDIXON84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
March 04, 2021

Went in for routine service. Greeted me promptly. Service was shorter than anticipated. Friendly and clean. Liked the text message updates. Masks were being worn. More

by K8BEADLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 04, 2021

I've been taking my 2010 Outback to Umansky for servicing since they purchased the dealership from Brown. Have enjoyed great service since day one!. More

by LANE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
March 04, 2021

Went in for a transmission problem, that turned out not to be one. Very thorough multi-point check caught things that could have been trouble down the road. Darcy was very helpful and competent. More

by ROBERTJMELLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
March 03, 2021

Umanski Subaru is the Friendliest Auto Dealer in America. Tom Zito, Josh Musselman, and Rachel Hackett bent over backwards to provide me with the exact car I wanted with great terms and made the purchase enj More

by rwsands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Tom Zito, Troy Darnell, Josh Calaway, Josh Musselman, Rachel Hackett
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We really appreciate your feedback. If you have any further questions, please give us a call. We're always happy to help.

March 03, 2021

Subaru did a great job of getting us into our new Forrester. The team was friendly and knowledgeable. We are very happy with our new car. More

by danieloconnell09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! If you have any further questions, please don't hesitate to reach out!

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