Flow Subaru of Charlottesville

I had a wonderful experience. Kendrick and David was very helpful and knowledgeable. They deserve a 10 star rating for outstanding customer service!!! They were very patient with me and explored my concerns. helpful and knowledgeable. They deserve a 10 star rating for outstanding customer service!!! They were very patient with me and explored my concerns. More

Oil change and state inspection ...two hours, after prior appointment is totally ridiculous. We know the car sat in a bay idle for most of that time! appointment is totally ridiculous. We know the car sat in a bay idle for most of that time! More

First time at your dealership. Everyone is super nice and helpful. The first outback check up was easy and painless, with Josue going above and beyond to get all I needed done. And thank you for the fu and helpful. The first outback check up was easy and painless, with Josue going above and beyond to get all I needed done. And thank you for the fun coffee mug! More

Working with a new sales person who was still a little green there were a few mistakes and surprises. Overall everyone was helpful and friendly. green there were a few mistakes and surprises. Overall everyone was helpful and friendly. More

First oil change after purchase last year. Used discount coupon I got in the mail. Service efficient and friendly. Appreciated TV off (quiet) in waiting room. coupon I got in the mail. Service efficient and friendly. Appreciated TV off (quiet) in waiting room. More

Very pleased with service - as well as check-in and out process. Friendly, efficient folks at the desk. The website fro online scheduling can’t be beat. process. Friendly, efficient folks at the desk. The website fro online scheduling can’t be beat. More

I had called several Subaru dealerships in regards to programming my Subaru remote start. This service department was the only one that understood my request was able to schedule a service appointment to programming my Subaru remote start. This service department was the only one that understood my request was able to schedule a service appointment to fix the issue More

They came out to tell me what the car needed and even the mechanic came out about my battery. I didn’t feel like I had been there very long and then I was on my way. mechanic came out about my battery. I didn’t feel like I had been there very long and then I was on my way. More

Great service! Thanks!! Bought our Outback from Umansky and was glad to see our salesman Tony Buck was still working at the dealership. Thanks again!!! and was glad to see our salesman Tony Buck was still working at the dealership. Thanks again!!! More

As always the service was as promised, timely, I was kept informed as the service progressed. When finished the service leader Darcy, clearly explained everything. Excellent. informed as the service progressed. When finished the service leader Darcy, clearly explained everything. Excellent. More