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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

February 27, 2021

Rick was absolutely fantastic!!! I would work with him again , and he worked so hard to help me get a car that fit my budget and my lifestyle. 10/10 Rick! More

by alex1323smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Alex, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

Great service, friendly & good communication! Offered information and clear choices. Well organized - they have made coping with covid as easy and safe as can be. More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Dave, we really appreciate your great feedback! If you have any further questions, please don't hesitate to reach out!

February 26, 2021

Although they were short handed they handled my service request after only a short delay. They worked fast and when it was finished they recognized my mobility problems and helped me get back into to my More

by ROBERTDUNSCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

Efficient service, above and beyond- the washing of the car is especially appreciated, great meeting with the man that sold me my car , Tony Buck, while I was waiting for the service work. He answered all More

by Delores H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Darcey Serio, Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Delores, we are so happy to read such a great review about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

My car was fixed in a timely manner. Staff were very polite and courteous. Comfortable waiting room and the bathroom was clean. The estimated time to do the service was "on the nose." More

by bsa71250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Jeremy Williams
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2021

Quick service, fine pricing, early service on recall. Love the Quiet Room. once again, excellent service. Nice job of diagnosing the problem. I am very happy with the service and have been for years. More

by MFR6T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 25, 2021

Great service and very friendly staff. I went in knowing exactly what I wanted and Josh Musselman was very helpful in helping me to get the car I was looking for. Kendrick Hawkins, in finance, was great and More

by jessef7u12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Josh Musselman
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

February 25, 2021

I believe I received excellent service and that my vehicle is safe to drive for the coming year. Everything that needed attending for the annual inspection was explained and the cost of repairs reason More

by TEDHOMYK
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 25, 2021

I had a good experience when having the recall fixed on my Outback. Aside from them fixing the recall they did a complimentary multi point inspection and wash. More

by pmcc
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any further questions, please don't hesitate to reach out!

February 24, 2021

Couldn't have been more helpful. Had help as soon as I walked in. All questions answered. Tried the car out after being showed the many safety items. Paperwork was in good time as was the coffee. Would se More

by njl6a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

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