Flow Subaru of Charlottesville
Charlottesville, VA
Filter Reviews by Keyword
By Type
Showing 1,838 reviews
Juan was excellent and very helpful in all aspects. He made sure I knew everything that was needed for upkeep and services for my car and let me know a few things to keep an eye on after noticing I was He made sure I knew everything that was needed for upkeep and services for my car and let me know a few things to keep an eye on after noticing I was VERY pregnant and wanted to make sure my car was safe for my family! More
Overall, I was extremely satisfied with the service at Umansky. My only complaint is that you need more shuttle drivers. Stanley was absolutely superb and deserves a medal, but overwhelmed by the volume. Umansky. My only complaint is that you need more shuttle drivers. Stanley was absolutely superb and deserves a medal, but overwhelmed by the volume. It took over an hour to get to work and 45 minutes to get back (15 minute drive normally) due to the heavy volume. I realize finding drivers is very hard but should remain a high priority. More
Service Department fixed an issue I had with my 2017 Forester key getting stuck in the ignition. Seems it has been a Subaru issue on certain year models so was happy to have repair covered completely u Forester key getting stuck in the ignition. Seems it has been a Subaru issue on certain year models so was happy to have repair covered completely under extended warranty. Staff friendly and Stanley who drives the shuttle is wonderful! More
My appointment was for an oil change and to resolve issues with car GPS/maps/navigation. The next day I put an address in and it could not even search. It took one word in my friend's address ("Trail" issues with car GPS/maps/navigation. The next day I put an address in and it could not even search. It took one word in my friend's address ("Trail" Road), and erroneously tried to start search through "trail system". I then had to switch to my cell phone for navigation, which worked perfectly. Service team was polite, and the oil change was routine. The waiting area was comfortable. More



