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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,838 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,838 reviews

September 13, 2022

In & out within 30 mins - problem found & another potential problem revealed. Everyone did their jobs. Hope the remodeling goes well. More

by GINJOHN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Sep 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 12, 2022

the personal were very helpful and very professional. helped with every aspect of purchase. would recommend to anyone More

by ldean55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Patrick Gehman
Sep 14, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

September 12, 2022

Juan was excellent and very helpful in all aspects. He made sure I knew everything that was needed for upkeep and services for my car and let me know a few things to keep an eye on after noticing I was More

by SAMANTHALHUDGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Sep 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2022

Chris is an amazing advisor! !’ Best dealership experience in my life ever. Thank you for having the best employee. More

by TIERNEYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Sep 12, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

September 10, 2022

Overall, I was extremely satisfied with the service at Umansky. My only complaint is that you need more shuttle drivers. Stanley was absolutely superb and deserves a medal, but overwhelmed by the volume. More

by AW6A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley
Sep 12, 2022 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2022

We had a positive experience. Everyone was helpful and professional. We are very happy with our new car. More

by bgajdosik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Patrick Gehman
Sep 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 08, 2022

Great visit. Everything took just as long as predicted with no surprises. Nice people too! More

by MBWHIF
Recommend Dealer
Yes
Employees Worked With
Sandy Breeden
Sep 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 07, 2022

Everyone was great. They all had a lot of patience with me and all my questions. More

by ahauser52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brewer. 5 stars!, Tom Zito, Rick McCormack, Josh Calaway, Johnny Herring
Sep 10, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2022

Service Department fixed an issue I had with my 2017 Forester key getting stuck in the ignition. Seems it has been a Subaru issue on certain year models so was happy to have repair covered completely u More

by UMSTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2022

My appointment was for an oil change and to resolve issues with car GPS/maps/navigation. The next day I put an address in and it could not even search. It took one word in my friend's address ("Trail" More

by JREXPLATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help. Safe travels!

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