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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

February 22, 2021

Truly Outstanding, Superior service. Their Attention to detail was incredible. I would highly recommend Umansky Subaru. They are the best ever. We love our Ascent More

by mgautomotive1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Rae Morris
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you so much for your positive comments about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 20, 2021

I always feel very taken care of at Umansky Service, especially when they go above and beyond to make us happy! Thank you and Bless you!! :):) More

by cdakeman28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

February 19, 2021

I felt lucky and safe to have the waiting room all to myself for an hour-long visit. The waiting time was reasonable for an oil change, tire rotation and complementary car wash and other items. More

by SOFARSOGOO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We are so happy to read such a great review about Umansky Subaru of Charlottesville! Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2021

Everything went well and there were no surprises. That is exactly how I like it, and that is usually how it goes at this dealership. More

by ROBERTDUNSCOMB
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Robert, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2021

Service started at the appointed hour and was completed within the time frame that was promised. Facilities for waiting were clean and hygienic. Service department staff was friendly and willing to answer More

by CMDUN047
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2021

The service dept. continues to improve. I've been quite pleased for the last few months! I can now recommend it whereas I wouldn't before. More

by JOCHAPLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

February 18, 2021

Chase was ever so polite as he helped me grapple wit whether I need a particular repair. Resolved the issue for now, thank you for your patience. More

by DIANADALEBROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2021

Best service department I have been through. Excellent communication from the service team. She was prompt with returning calls for quotes, and was very cooperative when answering my questions. I am very More

by tmoriarty34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2021

It is always a pleasure dealing with the service department. Everyone treats me with respect and dignity. The service is thorough and the waiting time is reasonable. More

by SCOTTRMEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2021

Good service appointment. Quick and efficient. Friendly interaction, details were explained thoroughly, options given. When it’s time to trade we will certainly consider this dealership. More

by wsienkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 11, 2021 -

Flow Subaru of Charlottesville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

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