Flow Subaru of Charlottesville

great customer service. Darcy usually handles my great customer service. Darcy usually handles my service but she called to advise she would be out that day and asked if team member Gail wy great customer service. Darcy usually handles my service but she called to advise she would be out that day and asked if team member Gail wyatt would be my contact person or I could reschedule. loved team work . Gail was wonderful More

We had a fantastic experience with Rick! We knew what we were looking for up front and Rick did a great job of filling in the small gaps for things we weren't aware of or explaining things we knew of but wa were looking for up front and Rick did a great job of filling in the small gaps for things we weren't aware of or explaining things we knew of but wanted a little more detail. The entire experience was positive, and if we are in the market for another Subaru, we will definitely reach out to Rick again! More

This dealership is professional and polite. My oil change and state inspection finished early. I got to pay ahead of time on my phone while they were finishing up. My one complaint os that the replacement wi and state inspection finished early. I got to pay ahead of time on my phone while they were finishing up. My one complaint os that the replacement wiper blades were extremely over priced, but it’s my fault for not replacing them sooner. More

Overall a great experience at Umansky Subaru. We traded in my 2009 outback that needed quite a bit of repairs for a 2020 Outback. Rick was very helpful and everyone was pleasant and professional. I love my in my 2009 outback that needed quite a bit of repairs for a 2020 Outback. Rick was very helpful and everyone was pleasant and professional. I love my Outback and wouldn’t own anything else! More

Efficient, safe waiting area. Finished in a timely manner. Kept us informed through the whole process. Checkout was quick and friendly. Thanks, Darcey. Looking forward to having our vehicle inspected manner. Kept us informed through the whole process. Checkout was quick and friendly. Thanks, Darcey. Looking forward to having our vehicle inspected in June. More

Thank you for the efficient servicing of my 2019 Forrester, and walking through the process with me, giving me information and pricing as i asked and not pushing a lot at me at once, and for the lo Forrester, and walking through the process with me, giving me information and pricing as i asked and not pushing a lot at me at once, and for the loaner for the day. I enjoy working with pleasant people. More

Service department provided a timely repair and with the help of messaging was able to get in and out even faster than I had originally planned for. Overall great first time experience! help of messaging was able to get in and out even faster than I had originally planned for. Overall great first time experience! More

Always nice, polite and even willing to work us in without an appointment. Big fan of ease of online scheduling and follow-ups by text/email. without an appointment. Big fan of ease of online scheduling and follow-ups by text/email. More

Very good service. The Service rep. was helpful and careful to about making sure the proper prices and discounts were applied. We have used Brown/Umanski ever since we bought the SUV there. careful to about making sure the proper prices and discounts were applied. We have used Brown/Umanski ever since we bought the SUV there. More

Awesome guys! Specially David and Tom! They went above and beyond. And they really got me the best rate and options. In love with my new subaru. and beyond. And they really got me the best rate and options. In love with my new subaru. More