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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

February 02, 2021

I really love the ease on getting an appointment that meets my schedule and the staff are so nice and professional. A little pricey though. More

by WALTYNE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Waltyne12, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

February 01, 2021

Everyone at Umansky was super friendly, helpful, and easy to get along and work with. I’m amazed at how well I was taken care of as a first time car buyer! Tony was very honest and up front with me and worke More

by zaxbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, Tony Buck, Josh Calaway
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Zaxbit, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2021

Almost chose not to complete this rating bc of this requirement to write 25 words. Not a fan. However, the rest of my experience with Tony Buck, the Purchasing Department and Umansky Subaru was pleas More

by kgk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Kgk, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2021

Tony Buck was generous with his time, was enthusiastic about the features of the car, and obviously enjoyed showing them off. He seemed willing to spend as much time as we needed and wanted and had every More

by JDM9X
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Josh Calaway
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Jdm9x, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2021

I appreciate the customer service I received in shopping for and buying my 2020 Subaru. Tony Buck, my salesperson, went above and beyond to answer my questions and find me the exact car I was looking for. More

by Delores H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Delores, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2021

Very happy with my car buying experience from this dealership. Quincy, my salesperson, was very helpful. I am quite pleased with my new used car. More

by jpolidoro82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Thanks for the positive star rating, Jpolidoro82! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2021

I do not appreciate having to write a twenty five word essay in order to rate your service excellent. If I have to justify my opinion in an essay, please don't ask me to submit one.i know what I like, a More

by K.HOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

K.hollar, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2021

Great service and pleased they coordinated with insurance so I didn't have to pay out of pocket. Would suggest you pave or gravel the small muddy area outside of service entrance. Also, add steps leading up More

by lairdramsay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. We can't wait to see you again, have a great day.

January 29, 2021

What an easy and pleasant process. I just purchased my third vehicle from Umansky Subaru, and my first from Rick specifically. For the most recent purchase, I had a pretty good idea of what I wanted, and More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Susan, we're glad you had such a wonderful experience with us! We hope you continue to choose us for all your automotive needs! Take care!

January 28, 2021

Service advisor lady (Darcy Surio?) Was particularly helpful. I was on a tight schedule, and she notified me about when my car would be finished service. More

by BRIANPCONWAY
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, we are so pleased you enjoyed your visit to Umansky Subaru of Charlottesville! Please let us know if there is anything else we can do for you; we are more than happy to help.

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