
Flow Subaru of Charlottesville
Charlottesville, VA
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Everyone at Umansky was super friendly, helpful, and easy to get along and work with. I’m amazed at how well I was taken care of as a first time car buyer! Tony was very honest and up front with me and worke to get along and work with. I’m amazed at how well I was taken care of as a first time car buyer! Tony was very honest and up front with me and worked within my budget. I never felt bullied, pushed to make a decision, or like I was wasting mine or anyone’s time. I am amazed how quickly they got me out the door with a new car, new plates and everything within the day after a few test drives. I feel they’ve earned me becoming a lifelong customer and and highly recommend paying them a visit! More
Almost chose not to complete this rating bc of this requirement to write 25 words. Not a fan. However, the rest of my experience with Tony Buck, the Purchasing Department and Umansky Subaru was pleas requirement to write 25 words. Not a fan. However, the rest of my experience with Tony Buck, the Purchasing Department and Umansky Subaru was pleasant, smooth, and appreciated. More
Tony Buck was generous with his time, was enthusiastic about the features of the car, and obviously enjoyed showing them off. He seemed willing to spend as much time as we needed and wanted and had every about the features of the car, and obviously enjoyed showing them off. He seemed willing to spend as much time as we needed and wanted and had everything ready when we picked up the car. The slightly hard sell of some features we didn't want was expected and wasn't too bad. Altogether a very good experience. More
I appreciate the customer service I received in shopping for and buying my 2020 Subaru. Tony Buck, my salesperson, went above and beyond to answer my questions and find me the exact car I was looking for. for and buying my 2020 Subaru. Tony Buck, my salesperson, went above and beyond to answer my questions and find me the exact car I was looking for. More
Very happy with my car buying experience from this dealership. Quincy, my salesperson, was very helpful. I am quite pleased with my new used car. dealership. Quincy, my salesperson, was very helpful. I am quite pleased with my new used car. More
I do not appreciate having to write a twenty five word essay in order to rate your service excellent. If I have to justify my opinion in an essay, please don't ask me to submit one.i know what I like, a essay in order to rate your service excellent. If I have to justify my opinion in an essay, please don't ask me to submit one.i know what I like, and if I don't, I will let you know and exactly why. More
Great service and pleased they coordinated with insurance so I didn't have to pay out of pocket. Would suggest you pave or gravel the small muddy area outside of service entrance. Also, add steps leading up so I didn't have to pay out of pocket. Would suggest you pave or gravel the small muddy area outside of service entrance. Also, add steps leading up embankment to upper parking area. It's apparent it gets a lot of foot traffic from customers and it's an accident waiting to happen. More
What an easy and pleasant process. I just purchased my third vehicle from Umansky Subaru, and my first from Rick specifically. For the most recent purchase, I had a pretty good idea of what I wanted, and third vehicle from Umansky Subaru, and my first from Rick specifically. For the most recent purchase, I had a pretty good idea of what I wanted, and Rick heard me! After test driving two vehicles I had made my choice. I would recommend Rick and Umansky Subaru to anyone seeking a great vehicle. More
Service advisor lady (Darcy Surio?) Was particularly helpful. I was on a tight schedule, and she notified me about when my car would be finished service. helpful. I was on a tight schedule, and she notified me about when my car would be finished service. More