
Flow Subaru of Charlottesville
Charlottesville, VA
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The staff sent appointment reminders and were ready for my car when I arrived 10 minutes early. They were courteous, attentive and started working immediately. My car was ready when promised and the job my car when I arrived 10 minutes early. They were courteous, attentive and started working immediately. My car was ready when promised and the job was done right. Outstanding service department! Highly recommended. More
The Subaru team at Umansky are great Darcey always takes good care of me and my Subaru. Josh , Ray and all the Techs are number one . good care of me and my Subaru. Josh , Ray and all the Techs are number one . More
I worked with Josue this time and he was fantastic. He responded quickly to my texts, answered all of my questions, and went over everything with me. I had to leave my car with Subaru for several days and responded quickly to my texts, answered all of my questions, and went over everything with me. I had to leave my car with Subaru for several days and she was in great shape when I picked her up. And the shuttle service was nice enough to pick me up at my apartment on rather short notice when she was finally ready. More
The staff at the dealership was professional, knowledgeable, forthcoming and effective at getting us into a vehicle that matched our expectations as well as our budget. The transaction was smooth knowledgeable, forthcoming and effective at getting us into a vehicle that matched our expectations as well as our budget. The transaction was smooth and pleasant. More
Josue was communicative, responsive, and did a fantastic job on my Crosstrek! I came in for a recall, and he did a walk around which identified that I needed a new air filter. Was super helpful! job on my Crosstrek! I came in for a recall, and he did a walk around which identified that I needed a new air filter. Was super helpful! More
I came to this dealership after having a bad experience with the one I purchased my vehicle from. They were very friendly and seem trustworthy. I will return for service! with the one I purchased my vehicle from. They were very friendly and seem trustworthy. I will return for service! More
Brought Subaru Forester for tire pressure check and apparent steering issue. Tire pressure checked and corrected and it was determined that I needed a new drive belt and front brake pads and rotors ne apparent steering issue. Tire pressure checked and corrected and it was determined that I needed a new drive belt and front brake pads and rotors needed to be replaced. This service was completed all in the same day. More
Darcy did a great job during our service visit. Enjoyed working with her. Well informed and organized on our requirements. Appreciate her efforts Thank you. working with her. Well informed and organized on our requirements. Appreciate her efforts Thank you. More
Professional service upon arriving for my first car service. One issue of incorrect mileage on RO. Issue resolved with phone call to svc mgr. One suggestion would be to be careful of conversations at service. One issue of incorrect mileage on RO. Issue resolved with phone call to svc mgr. One suggestion would be to be careful of conversations at svc desk, which can be heard in the waiting area. More