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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,833 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,833 reviews

January 12, 2021

Professional, knowledgeable, and patient. Dylan answered every question I had and made me comfortable and excited about my purchase. Would definitely recommend working with him! More

by agolcheski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Fox, Patrick Gehman
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 12, 2021

All good things to say. I had a slow leak in my tire and they got me in right away, which I greatly appreciated. They were friendly and professional. More

by CindyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

Cindys, thank you for your kind words! We're happy we could help. Safe travels!

January 12, 2021

Excellent professional communication about what needed to be done Gail was patient when I forgot to bring a current insurance card & very knowledgeable & thorough in her explanations. More

by STAYINALIVESTRATEGIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2021

Excellent service and the folks were very nice and courteous. Was told it would take about an hour to service my Outback. I got it back in 45 minutes! More

by FVCORONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

January 11, 2021

When I dropped the car off, I was quickly greeted, my problem documented and I was able to quickly leave. I received a telephone call telling me what was found, and what would happen to my car. I later More

by JPEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jan 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2021

The service was fine but it was unpleasant to go into the waiting room and see Fox News blaring (the volume was high) from a TV with no ability to change. The quiet room was fortunately available, with only More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Jan 13, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

January 10, 2021

Excellent service, great staff, resolved my insurance issue very quickly. A great team to work with. thank you all Happy new year to all staffs More

by frankdebons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 11, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2021

It was easy to convey the work needed to the intake folks. The service staff reported the additional work that should be considered is such a way that it was easy to make the decision about when to ge More

by JCR5006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jan 11, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 09, 2021

Excellent service, I am sure we could have got the work done cheaper elsewhere but they fixed a long time issue we were having with the vehicle and both very happy. Great experienc. More

by MIOWEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Jan 11, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 08, 2021

Great service. Darcy is so professional and always gives such personal attention to all I need and to make sure both my Subaru’s gets the service done they need. need. More

by VATRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jan 11, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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