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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

December 30, 2020

Continued excellent service experience at Umansky - Darcey continues to be very professional and keeps you up to date on status of vehicle. Keep up the great work. More

by kbremer63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 31, 2020 -

Flow Subaru of Charlottesville responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2020

Rick is very pleasant to work with. He listens to see what you are looking for and is not pushy at all. Most important of all, he is a car salesman that I feel I can trust. Peter More

by debaerep
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Dec 30, 2020 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team member Rick will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a good day!

December 29, 2020

Very good service, Gail is pleasant to work with, and service was courteous and efficient. I appreciate it and will be back. Good work was done on my car. Thanks! More

by kkupke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Dec 30, 2020 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

December 29, 2020

I am consistently satisfied with the good service and friendly staff. They’re a pleasure to do business with and I would certainly recommend them. More

by S GREEN
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Dec 30, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! Thanks for the recommendation, and have an amazing day!

Dec 30, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! Thanks for the recommendation, and have an amazing day!

December 26, 2020

Very polite and efficient team. Timely service and easy reservation system. Waiting room could be bigger due to Covid. We will be back for sure. More

by DHE111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
December 26, 2020

Darcy and everyone in the service department was friendly and efficient. The car was ready when it was promised. The Covid-19 precautions were great. More

by CB.DUVAL
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
December 25, 2020

Our Forester is almost 1 yr old. We had the Polycoat service performed as well as our 2nd oil change and inspection. They allowed us to drive a car home since we live 45 minutes away & services took 6 h More

by Maryjacq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Dec 28, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 25, 2020

Did a nice job and with recommendations on what our car needed. The staff is never pushy and gives honest feedback on what needs to be done with the service. More

by GREDGRAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 28, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

December 25, 2020

Great help and good work. Thank you for your time. Also appreciated being ASKED after mentioning my car being dirty if I wanted a complimentary car wash!!!!! More

by CYNTHIA.MCCASKILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Dec 28, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

December 24, 2020

I made an appt last minute on a Friday evening to check my battery. They fit me into the schedule. Chase was very friendly, efficient, and quickly took car of my car while I waited. More

by VRGOODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 28, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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