
Flow Subaru of Charlottesville
Charlottesville, VA
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Kelsie came right over to us with a very pleasant personality. She was very helpful and made us feel comfortable. She knows her automobiles. All involved were very motivated and friendly. I would hig personality. She was very helpful and made us feel comfortable. She knows her automobiles. All involved were very motivated and friendly. I would highly recommend. Thanks again, Judy Reid-brill and Joey Brill More
Excellent. Because I live so far away, I needed to wait. They put me in a nice clean environment in the sales room where I could do some paper work. Upon picking up car, Gail explained everything in simpl They put me in a nice clean environment in the sales room where I could do some paper work. Upon picking up car, Gail explained everything in simple "Senior citizen" language that helped me understand. Gail Wyatt is terrific as is the lady who signed me in. Every female driver should be taken care of by those two. I had a brief exchange with the mechanic whose name I also failed to get, but he was outstanding. Kudos to all the staff. They all need a raise! More
The service department was easy to find. The drive-in and check-in experience was pleasant and efficient. The customer waiting are was clean and comfortable. The complimentary hot chocolate was delicio and check-in experience was pleasant and efficient. The customer waiting are was clean and comfortable. The complimentary hot chocolate was delicious on a cool afternoon. My car was ready when promised. Overall a delightful experience. More
I brought my Impreza to Umansky Subaru for an oil change and the technicians noticed that both the state inspection was coming due and the air filters needed to be replaced. They completed all work within t and the technicians noticed that both the state inspection was coming due and the air filters needed to be replaced. They completed all work within the time frame and at reasonable cost. All staff was very professional and service was excellent. More
We have been coming to Umansky for many years. Always had excellent service. Recently bought a new Subaru and are really happy with our car. had excellent service. Recently bought a new Subaru and are really happy with our car. More
Our experience with Umansky Subaru was great! David, Tom, and Kendrick were very knowledgeable and friendly! We are pleased with the purchase with our Subaru Outback! Tom, and Kendrick were very knowledgeable and friendly! We are pleased with the purchase with our Subaru Outback! More
Since moving to Charlottesville I have taken my car to the dealer for oil changes. It is usually finished within the hour so I don't have to leave the car or wait for an extended period of time. the dealer for oil changes. It is usually finished within the hour so I don't have to leave the car or wait for an extended period of time. More
Everyone I've dealt with in the service dept has been extremely helpful and friendly. Being kept informed as to what's being done - or needs to be done is important and I've never been disappointed.. extremely helpful and friendly. Being kept informed as to what's being done - or needs to be done is important and I've never been disappointed.. More
GREATLY OVERPRICED $$$$. Friendly service, good fixes, informative staff. Easy to sign up online. When around customers they have masks on. But when working they don’t all seem to informative staff. Easy to sign up online. When around customers they have masks on. But when working they don’t all seem to More