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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

December 23, 2020

Kelsie came right over to us with a very pleasant personality. She was very helpful and made us feel comfortable. She knows her automobiles. All involved were very motivated and friendly. I would hig More

by judy_reidbrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom and josh
Dec 28, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 23, 2020

Excellent. Because I live so far away, I needed to wait. They put me in a nice clean environment in the sales room where I could do some paper work. Upon picking up car, Gail explained everything in simpl More

by RIORITA8256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Cesar Vidal
Dec 28, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2020

Very good prices on the tires...better than out in town. Car was ready when I needed it back. Appreciate the car wash! Nice touch! More

by therlihy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

Therlihy, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

December 22, 2020

The service department was easy to find. The drive-in and check-in experience was pleasant and efficient. The customer waiting are was clean and comfortable. The complimentary hot chocolate was delicio More

by SSCLARK3
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 21, 2020

I brought my Impreza to Umansky Subaru for an oil change and the technicians noticed that both the state inspection was coming due and the air filters needed to be replaced. They completed all work within t More

by Ndhelen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

Ndhelen, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

December 21, 2020

We have been coming to Umansky for many years. Always had excellent service. Recently bought a new Subaru and are really happy with our car. More

by J.Y.WELTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Nick Pearce, Chase Koehler
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, J.y.weltman. Thank you and we hope to see you again!

December 21, 2020

Our experience with Umansky Subaru was great! David, Tom, and Kendrick were very knowledgeable and friendly! We are pleased with the purchase with our Subaru Outback! More

by susan_c_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, David Harner
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

Hi, thanks for your praise and kind comments about our team. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 20, 2020

Since moving to Charlottesville I have taken my car to the dealer for oil changes. It is usually finished within the hour so I don't have to leave the car or wait for an extended period of time. More

by BARBARA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

December 19, 2020

Everyone I've dealt with in the service dept has been extremely helpful and friendly. Being kept informed as to what's being done - or needs to be done is important and I've never been disappointed.. More

by ROBINKAMBOURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 25, 2020 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

December 19, 2020

GREATLY OVERPRICED $$$$. Friendly service, good fixes, informative staff. Easy to sign up online. When around customers they have masks on. But when working they don’t all seem to More

by BECKYKELLER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
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