Flow Subaru of Charlottesville

Friendly, professional service provided. Josue Bonilla provided good advice and answered all my questions. I bought my latest Subaru at Umansky and will continue to have all service done there. Highly r provided good advice and answered all my questions. I bought my latest Subaru at Umansky and will continue to have all service done there. Highly recommended More

Awesome!!! Great service love my car! Couldn't have asked any for anything more! Rick did a great job will always use these guys! 5 stars asked any for anything more! Rick did a great job will always use these guys! 5 stars More

Excellent customer service! The service department has improved dramatically over the past year or so! I'm much more confident in this department than I have been since it became Umansky. This was warrant improved dramatically over the past year or so! I'm much more confident in this department than I have been since it became Umansky. This was warranty service, so no cost involved. More

Chase Koehler is an excellent service advisor - fantastic communicator and very professional. Absolutely first rate!! Really appreciate the service tech's thoroughness on my service report. Thanks for taking communicator and very professional. Absolutely first rate!! Really appreciate the service tech's thoroughness on my service report. Thanks for taking great care of my Subaru! More

George Alphin is the best service manager I have ever dealt with. He is a good listener....he is a good problem solver and he goes the extra mile to make the customer happy to rectify the car issue! He i dealt with. He is a good listener....he is a good problem solver and he goes the extra mile to make the customer happy to rectify the car issue! He is a keeper! I would give him 3 Kudos!! And a raise!!!! More

Darcey helped me and was super communicative throughout the entire process - from renting a loaner car, to updates on what was found that they suggest gets fixed, to not pushing me on selling me something the entire process - from renting a loaner car, to updates on what was found that they suggest gets fixed, to not pushing me on selling me something that wasn’t super necessary at the time. I trust her expertise and will be asking for her next time I’m at Subaru! More

This was for replacement of a head light which got water inside of it & wouldn’t burn. There was no charge since the vehicle is under warranty. Work was completed in a timely manner and the light works fine inside of it & wouldn’t burn. There was no charge since the vehicle is under warranty. Work was completed in a timely manner and the light works fine. More

Well done customer service! Great communication and friendly service, coffee and car wash offered even though I didn't take them up on it. Thank you! friendly service, coffee and car wash offered even though I didn't take them up on it. Thank you! More

Chase and his team were great, communicating regularly via text to make sure that all services were completed. I love the home pick up and return! This is great! via text to make sure that all services were completed. I love the home pick up and return! This is great! More

Chase was great: professional and courteous. The service techs met their committed service window. I appreciate the free state inspection for Umansky customers. Fill in techs met their committed service window. I appreciate the free state inspection for Umansky customers. Fill in More