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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

December 10, 2020

Fast and Friendly Service...I was early for my appointment, but they accommodated me very nicely. I always look forward to dropping in for my service! More

by CRGDIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler, Quincey Davis
Dec 23, 2020 -

Flow Subaru of Charlottesville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

December 09, 2020

Fantastic customer service! Appreciated the car wash and the flexible scheduling. I have nothing further to say say say say say say say say say. More

by TOMEAGLESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 09, 2020

As usual, the service was prompt and competent. Several issues were identified with estimates given for parts replacement and recommendations for new tires. Followup phone call requesting more information More

by OLIVERRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Oliver, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2020

I appreciated the car loan for the hours it took to have the 72,000 mile work and new tires done. Didn't want to sit in the waiting room or outside, and I don't have another driver in my bubble. The loane More

by Dale
Recommend Dealer
Yes
Employees Worked With
Don't know anyone's name
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Dale, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2020

Great experience! Wasn’t sure what to expect from a dealership, always thought it would be too expensive but was pleasantly surprised to with coast and service. More

by csf145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 08, 2020

I'm not sure if my other 2 reviews got through?? Perhaps look into that?? I have previously rated the service department with 5 stars. Josue was SO great to work with! He was thorough, professional, and More

by cdakeman28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 08, 2020

Finished faster than expected. Always a good thing as it is not the norm at this dealership m. Typically, the service takes too long even for simple things More

by KATHIEWARD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

December 08, 2020

They're easy to deal with and they work with you to satisfy you and fix any problems that was wrong everyone was also very nice and courteous. More

by jmaxnunc
Recommend Dealer
Yes
Employees Worked With
Tom Zito
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 07, 2020

As always, great service and easy from drop off to pick up. They found an issue with one of my tire and gave me two solid choices. More

by GSEARLY911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! Our team is available should you require any extra help.

December 07, 2020

My wife is a busy physician and the dealership picked up and dropped off her Subaru Cross trek at our home. Super easy service appointment. More

by ELUND78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey
Dec 19, 2020 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided her with such a positive experience! We hope to be of service to you again! Take care!

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