Flow Subaru of Charlottesville

Excellent service, nice people, they performed an additional service of changing the time on the clock which is difficult, with no charge, the place is clean and the coffee and hot chocolate is good. additional service of changing the time on the clock which is difficult, with no charge, the place is clean and the coffee and hot chocolate is good. More

This review is for the service department, however I have also had a positive experience in the sales department too (with Kevin Chisholm and David Harner). Friendly, professional staff all around. Great co also had a positive experience in the sales department too (with Kevin Chisholm and David Harner). Friendly, professional staff all around. Great communication. More

Darcey in service dept was great. Friendly, accommodated me at the last minute. Gave me prices up front so no surprises. Good deal on tires when buying 4, got one free. Performed an additional small task me at the last minute. Gave me prices up front so no surprises. Good deal on tires when buying 4, got one free. Performed an additional small task for no additional labor charge and car was washed. I will be back. More

Everything is on time, and all personnel was helpful and polite. I shall return. The waiting area with the coffee bar was excellent. Need more literature in the waiting lounge. polite. I shall return. The waiting area with the coffee bar was excellent. Need more literature in the waiting lounge. More

Everything went smoothly from check-in to check-out. The price for an oil change is less than at most independent places and they take appointments throughout the day so I can schedule it when it's convenie price for an oil change is less than at most independent places and they take appointments throughout the day so I can schedule it when it's convenient for me. More

Fast, professional and courteous service. Nice waiting rooms. Clean entrance. Very mindful of covid safety protocols. I'm not excited about the prices they charge. rooms. Clean entrance. Very mindful of covid safety protocols. I'm not excited about the prices they charge. More

Fast and Friendly Service...I was early for my appointment, but they accommodated me very nicely. I always look forward to dropping in for my service! appointment, but they accommodated me very nicely. I always look forward to dropping in for my service! More

Fantastic customer service! Appreciated the car wash and the flexible scheduling. I have nothing further to say say say say say say say say say. the flexible scheduling. I have nothing further to say say say say say say say say say. More

As usual, the service was prompt and competent. Several issues were identified with estimates given for parts replacement and recommendations for new tires. Followup phone call requesting more information issues were identified with estimates given for parts replacement and recommendations for new tires. Followup phone call requesting more information comparing tire choices was very helpful. More

I appreciated the car loan for the hours it took to have the 72,000 mile work and new tires done. Didn't want to sit in the waiting room or outside, and I don't have another driver in my bubble. The loane the 72,000 mile work and new tires done. Didn't want to sit in the waiting room or outside, and I don't have another driver in my bubble. The loaner made it possible for me to have the work done. I would have left 5 stars, but the staff at the counter are so busy that my car was sitting outside when I ran out of errands and I hadn't been called that it was ready. More