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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

December 03, 2020

The service team went out of its way to accommodate my needs. The loaner car that was provided was interesting to drive, especially when it shut off at stop lights! More

by LCMCKENZIE
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Aaron Childs, Chase Koehler
December 02, 2020

I've purchased two Subarus here and always had a good experience at this dealership, back when it was Brown and now that it's Umansky. Everyone is very courteous and accommodating. I've never felt that t More

by DDMCLEOD121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Dec 04, 2020 -

Flow Subaru of Charlottesville responded

Hello! We appreciate your positive review about your experiences with us! We are always more than happy to assist you if anything comes up. Take care!

December 02, 2020

Great team here at Umansky Subaru. I went in already knowing I was going to leave with a vehicle but the employees here have a great energy and are very personable. Best dealer experience I’ve had More

by n_billings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck
Dec 04, 2020 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 02, 2020

I appreciate the excellent service - Umansky was able to schedule me quickly, address my problem completely, and not overcharge me! They even rotated my tires as a bonus! Rare to find a car dealership you More

by NelsonCountyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 04, 2020 -

Flow Subaru of Charlottesville responded

Hello, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Umansky Subaru of Charlottesville! Have a fantastic day!

December 02, 2020

Great service. I only had to wait 45 minutes for an oil change and tire rotation. I hope their service continues to be the good. More

by cwells12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Dec 04, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

December 01, 2020

Very good service, friendly and kept their word on the timing of the delivery of the car. The car arrived and was exactly what I had ordered. Tony Buck is a great guy and a true professional! More

by rickpreve1
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck
Dec 01, 2020 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We are happy to pass along your comments to Tony here at Umansky Subaru of Charlottesville! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 01, 2020

Thankful that my Outback was oil-change/tire-rotation done without appointment and was fast. Ummansky has serviced this car since bought there. A compliant though, each timr the tires are not inflated More

by JLOVE20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
December 01, 2020

Always the best in customer service and quality. I trust the work so much that I don't have to double-check things to make sure they were done correctly. More

by SCUDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chase Koehler
December 01, 2020

Darcey and the staff were very helpful. I appreciate the care. Was able to get same day appointment. In the past I have not had that great of service More

by matalie.deane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Know
December 01, 2020

We are always pleased with the service we get at the Umansky Subaru in Charlottesville. We appreciate the kindness and very straight forward answers regarding our vehicles. You always seem to go the More

by ROBINSPONY2
Recommend Dealer
Yes
Employees Worked With
While I do not remember the names in all cases so far everyone has 5 stars.
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