
Flow Subaru of Charlottesville
Charlottesville, VA
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Truly contactless, thank you! I’m also impressed at level of communication provided through the entire service process. The “sanitized by” card and mint were a lovely touch! of communication provided through the entire service process. The “sanitized by” card and mint were a lovely touch! More
The service was excellent. We appreciate the staff getting the correct replacement parts from another dealer in spite of the difficulty and time problems. The car works so much better since your staff getting the correct replacement parts from another dealer in spite of the difficulty and time problems. The car works so much better since your staff fixed it. More
Great friendly people and very helpful with everything on my new ride. Things have come long way scene may last new car. Could have any better service. my new ride. Things have come long way scene may last new car. Could have any better service. More
Great experience with Rick. Can't thank him enough for his help with my purchase. Would recommend him to future Subaru buyers. Thank you for your expertise and friendliness his help with my purchase. Would recommend him to future Subaru buyers. Thank you for your expertise and friendliness More
They were ready for ready for me when I arrived, and everybody was masked and extremely polite and eager to please. My car was in the bay for 30 minutes when Chase came out and found me while I was si everybody was masked and extremely polite and eager to please. My car was in the bay for 30 minutes when Chase came out and found me while I was sitting outside to tell me they had found a leak from the transmission casing and that this would be repaired under warranty, but would take longer than previously planned. He offered to reschedule or to give me a loaner car. I opted for the latter and within 15 minutes I was in the car and on my way. I was texted/emailed/called that evening that my car was ready to be picked up. I returned the following morning and it was ready. The only reason I'm not giving five stars is that at check in I gave the service rep a coupon for a free inspection sticker, and that was not applied to my final bill, but when I pointed it out, they quickly applied it More
Quick and very efficient. COVID precautions in place. Thanks for a great service! Everyone was kind and courteous to make sure everything went as planned. Thanks for a great service! Everyone was kind and courteous to make sure everything went as planned. More
I had a wonderful experience at Umansky Subaru yesterday. I brought my daughter's car in for its' 45K mile service. Darcey was friendly and efficient as I checked in. The car was ready earlier than expect I brought my daughter's car in for its' 45K mile service. Darcey was friendly and efficient as I checked in. The car was ready earlier than expected and had been washed and sanitized. I highly recommend service at Umanksy Subaru. More
Service was well done and advisors did a very good job good good good good this is really not needed for me to write 25 words, service was fine this review is not needed good good good good this is really not needed for me to write 25 words, service was fine this review is not needed More
Your online checkin was frustrating and did not work. I could not call without a name. I had to get someone in person. It was a pain. could not call without a name. I had to get someone in person. It was a pain. More