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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

November 23, 2020

I have always had a good experience at this dealership for service. I usually get Darcy Seria to help me, but everyone is helpful and courteous there, More

by KASMER19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josue Bonilla
Nov 25, 2020 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit. Safe travels!

November 22, 2020

This was my first car buying experience. It was aight. Rick seemed cool. Still think the term 'taxable fees' is xxxxxxxx but whatever. Probably paid about 750 too much but I'll get over it. More

by mrg9ap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Nov 25, 2020 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2020

We bought an SUV from David Harner. He was very knowledgeable and made me feel secure in our vehicle choice. He answered all questions quickly but never pressured us to make a decision. David als More

by aha7652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Nov 24, 2020 -

Flow Subaru of Charlottesville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

November 20, 2020

My new forester had its first service appointment. Everyone was very helpful and explained what was included in the 5K package. It went well thankfully. More

by MNHELENTJARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 24, 2020 -

Flow Subaru of Charlottesville responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 20, 2020

They have stepped up their game. They were organized, and provided the services I needed. I was pleased that they didn't try to sell me additional services, parts etc like they usually hav done in the past. More

by JAS2T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 24, 2020 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 20, 2020

The dealership is seen by me through my dealings with Darcy Serio. Her manner as my service mananager has kept me loyal through 2 Subarus and many years. If the dealership is as competent and customer fo More

by SIR34R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 24, 2020 -

Flow Subaru of Charlottesville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 20, 2020

Gail did a nice job helping me get our Outback serviced for it's first oil change and inspection. Took a little longer than expected, but everything was good, and everyone was friendly. More

by MLEVISAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 24, 2020 -

Flow Subaru of Charlottesville responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

November 20, 2020

Chase did a fantastic job addressing all the questions I had and was a consummate professional. Not often have I had such a pleasurable experience at a dealership. More

by sjletai
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 24, 2020 -

Flow Subaru of Charlottesville responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

November 19, 2020

Every experience with the service center has been positive and supportive. A friendly and inviting environment that understands life is busy. Kept excellent records and advice. More

by vwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Nov 22, 2020 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your positive comments about Umansky Subaru of Charlottesville! We can't wait to see you again, have a great day.

November 19, 2020

He was Friendly, he was courteous, the car was serviced promptly, he was, knowledgeable, he was aware of the details of the service and good at explaining what was done. More

by KJC1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 22, 2020 -

Flow Subaru of Charlottesville responded

Hello, we're glad you had such a wonderful experience with us! We hope to be of service to you again. Take care!

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