Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,832 reviews
November 13, 2020
Jeremy is the best! Well done young man.Darcey always Jeremy is the best! Well done young man. Darcey always very nice and pleasant. Anne-Marie here again very nice. Thank you all for for making me f Jeremy is the best! Well done young man. Darcey always very nice and pleasant. Anne-Marie here again very nice. Thank you all for for making me fell safe on the road. MOST EXCELLENT I More
by ASHFAMILY6
Verified CustomerEmployees Worked With
Darcey Serio, Jeremy Williams , Anne-Marie Lawhorn
November 13, 2020
It is always a pleasure to work with the service department. They are always courteous and the service is both reliable and prompt. I've never had a problem with your work and I'm driving Subaru nu department. They are always courteous and the service is both reliable and prompt. I've never had a problem with your work and I'm driving Subaru number six. More
by BAFARME
Employees Worked With
Gail Wyatt
November 13, 2020
Great super friendly customer service! Darcy patiently explained service details. Appreciated communications by text with detailed service updates. I recommend Umansky for servicing your Subaru! explained service details. Appreciated communications by text with detailed service updates. I recommend Umansky for servicing your Subaru! More
by VRGOODMAN
Employees Worked With
Darcey Serio
November 13, 2020
Only 4 stars cause there is ALWAYS room for improvement! lol Rick and Kendrick were very knowledgeable, helpful and friendly. Would definitely recommend both gentlemen to my friends and family. A very sat lol Rick and Kendrick were very knowledgeable, helpful and friendly. Would definitely recommend both gentlemen to my friends and family. A very satisfying experience. More
by graz60
Employees Worked With
Kendrick Hawkins, Rick McCormack
November 13, 2020
Tony was wonderful to work with. He was professional but also friendly and made the whole process enjoyable. We will most definitely recommend Tony to friends and family looking for a quality vehicle with a also friendly and made the whole process enjoyable. We will most definitely recommend Tony to friends and family looking for a quality vehicle with amazing customer service. More
by LakeMom2009
Employees Worked With
Josh, Tom Zito, Tony Buck
November 13, 2020
It was a pleasure to work with Tony Buck and Kendrick Hawkins. I would gladly recommend Umansky Subaru to any one. I am enjoying the car. Set out next week on a trip that will take me to GA, TX, AZ and Hawkins. I would gladly recommend Umansky Subaru to any one. I am enjoying the car. Set out next week on a trip that will take me to GA, TX, AZ and CA. More
by art.borden
Employees Worked With
Tony Buck
November 13, 2020
The airbag recall was handled quickly and professionally with little wait time. The service was as scheduled and without any inconvenience or added expense to me. with little wait time. The service was as scheduled and without any inconvenience or added expense to me. More
by RLEESQ63
Employees Worked With
David Harner, Darcey Serio
November 13, 2020
Rick McCormack and Kendrick Hawkins made the entire Subaru test drive, purchase, and financing smooth, quick and painless. Would purchase from them again in a heartbeat. A+ all the way around. Subaru test drive, purchase, and financing smooth, quick and painless. Would purchase from them again in a heartbeat. A+ all the way around. More
by EDDOFAMILY
Employees Worked With
Kendrick Hawkins, Rick McCormack
November 12, 2020
My entire experience with Umansky was great . Never once did I feel pressured into buying a car. All of my questions and concerns were answered immediately. Kevin Chisholm was fantastic and explained the wh did I feel pressured into buying a car. All of my questions and concerns were answered immediately. Kevin Chisholm was fantastic and explained the whole sale process. He also sat in the passengers seat and explained all of the functions on the dash. He genuinely cares. More
by KMTimberlake
Employees Worked With
Larry Mitchell, Kevin Chisholm
November 12, 2020
When I bought my car they said they did an oil change but less than 6 weeks later it said I had no oil. They said I had a major oil leak and wanted to take care of me telling me not to worry about down payme less than 6 weeks later it said I had no oil. They said I had a major oil leak and wanted to take care of me telling me not to worry about down payments or selling my car back to them that I would be "taken care of" since I was sold a car with a $3000 problem. They only had suggestions for high milage and dirty cars then wanted another $1000-5000 down payment and on top of all that they would only buy the car back significantly less than what I bought it for. A few months later I go to top off my oil at their dealership to find out it didn't have an oil leak. I don't know if it was a scam to get me into another car or if their mechanics just don't know what they are doing. Either way I was sold a car with basically no oil in it which also means they didn't do a proper inspection and I spent months worrying over an oil leak that wasn't there. I'll never buy another car from any umansky dealership. More
by User 123
Employees Worked With
Tom Zito, Kendrick Hawkins, Tony Buck
