
Flow Subaru of Charlottesville
Charlottesville, VA
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Darcey and Gail go out of there way to make your Darcey and Gail go out of there way to make your experience a great one. I tat meds that give me know immune system. They get me in out as fast the Darcey and Gail go out of there way to make your experience a great one. I tat meds that give me know immune system. They get me in out as fast the can. And this has been going on as long as I have been coming there More
Fast, friendly service. I was able to drop my car off on Sunday evening and pick up Monday evening contactless (I live over an hour away so this was perfect for my schedule). Sunday evening and pick up Monday evening contactless (I live over an hour away so this was perfect for my schedule). More
The service advisor I worked with was excellent, very friendly and explained everything very well. The reason for the 4 star rating instead of 5 was the wait time. I believe I was the 2nd car dropped off friendly and explained everything very well. The reason for the 4 star rating instead of 5 was the wait time. I believe I was the 2nd car dropped off for service at opening and it took nearly 2 hours for the LOFR. To the service advisor's credit, she did pop in to me a couple times to update and apologize for the long wait but taking that long for routine basic maintenance when I was one of the first customers to drop off of the day is quite long. More
Great sales experience. No pressure at all, gave me all the information that I needed. Rick was flexible and the overnight test drive was a huge help towards making a decision. the information that I needed. Rick was flexible and the overnight test drive was a huge help towards making a decision. More
It was the best car purchase experience I have for all my 4 new cars in the last 20 years. Rick is patient and accommodated my busy schedule and discussed/explained everything in detail. We are definitely su 4 new cars in the last 20 years. Rick is patient and accommodated my busy schedule and discussed/explained everything in detail. We are definitely sure to recommend to others. More
The woman who initially helped me came off condescending and short. She spoke about me to her coworker while I was standing right there. I have not had this kind of experience before. I heard her specifical and short. She spoke about me to her coworker while I was standing right there. I have not had this kind of experience before. I heard her specifically discuss trying to upsell me on maintenance that my vehicle did not need. More
My visit was to view and gather information. Great reception and assistance resulting in a good deal and purchase. Very satisfied! Will recommend to others. reception and assistance resulting in a good deal and purchase. Very satisfied! Will recommend to others. More
Scheduling was easy. The outoor waiting area allowed me to work on my computer in a safe environment. Service took less time then I had been told to expect. to work on my computer in a safe environment. Service took less time then I had been told to expect. More
had an appointment, pulled right in, 1 hour 20 minutes later (usually is only or around 45 minutes) I was out. They even put a very nice touch of a mint and the message that my car was sanitized (which I later (usually is only or around 45 minutes) I was out. They even put a very nice touch of a mint and the message that my car was sanitized (which I very much appreciated.) Thanks a lot and keep up with the good work! More