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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,838 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,838 reviews

October 24, 2020

Mr. Bonilla was very respectful and professional. He was able to schedule a future service appointment. The service was completed without issues. Good job! Thanks More

by BSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Bsw, thank you for your high star rating. We're happy to see that your experience with Mr. Bonilla was excellent! We hope to be of service to you again! Take care!

October 24, 2020

Very friendly and the covid process was worked out very well. Will definitely return for more service in the future. Thanks to all to make process easy! More

by SPHARPER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Spharper17, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 23, 2020

First class, best of class service in every respect. Professional, kind and efficient, everyone involved in our transaction was a delight. We love our car! More

by rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Kendrick Hawkins, Rick McCormack
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Rita, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 23, 2020

Rick was wonderful and made this experience easy. This was my first time buying a car by myself and I initially was anxious about the experience. Rick quickly put me at easy and made the entire experience More

by rar8n
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Rar8n, thank you for your high star rating. We're happy to see that your experience with Rick was excellent! Our team is available should you require any extra help.

October 22, 2020

Very professional, fast, and on time. Gail is great. I had the state inspection done. No charges for unneeded items. I will come again. Thanks. More

by WALTER.TRAFTON
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Walter, thank you for your high star rating. We're happy to see that your experience with Gail was excellent! We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2020

timely service and good to have access to free shuttle. communication and easy links to approve additional work and sign off were convenient to use... More

by DWK6N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Dwk6n, thank you for your high star rating. We're happy to see that your experience with us was excellent!

October 22, 2020

Very pleasant to deal with and got a loner for the night Gail did everything superbly and kept me informed she called or emailed me about extra things that neede to be done More

by keg7e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Keg7e, thank you for your high star rating. We're happy to see that your experience with Gail was excellent! We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2020

Excellent and professional reception and service from Chase for my initial 5K service of my Crosstrek Ltd All expectations were exceeded! I thought the waiting rooms were great and I appreciated the re More

by bbodager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler, Dylan Fox
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Bbodager, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

October 21, 2020

Darcey is always very professional and true to her word. I appreciate the text messages and her quick responses. The dealership is very clean. I recommend the service dept. More

by Valsarge
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Valsarge, thank you so much for your feedback! Darcey will be very happy to hear about your kind words and high star rating!

October 21, 2020

Great dealership, easy to work with and gave me a great deal on a 2021 Crosstrek. David answered all of my questions and was very helpful! More

by y.may.juliana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner
Nov 06, 2020 -

Flow Subaru of Charlottesville responded

Y.may.juliana, thank you so much for your feedback! David will be very happy to hear about your kind words and high star rating!

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