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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

October 19, 2020

Excellent service, fast turnaround. I was kept updated throughout my visit on the progress of the service, and the problem was fixed quickly. The issue has not occurred again since my visit. More

by BRPAYSOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Nov 01, 2020 -

Flow Subaru of Charlottesville responded

Hello, thank you for your high star rating. We're happy to see that your experience with us was excellent! Thank you so much again for your feedback! We hope you have a great day!

October 19, 2020

I came for my appointment the people were very friendly and they took my car right away I also got it back sooner than I had expected which made my day! More

by katiehw
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
October 18, 2020

Went in to get couple answers to general questions and drove out after a very pleasant experience in the service department (got an oil change "on the spot".) More

by s_paul_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Allen Quick, Gail Wyatt, Chase Koehler
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

S_paul_99, we really appreciate your great feedback! Safe travels!

October 17, 2020

Thank you for an excellent sales experience. Your staff is highly professional, friendly, courteous and responsive. So far, we are very pleased with the vehicle and the features. Rick did an excellent job More

by M. Kirsner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

M. Kirsner, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2020

It was a great experience having a maintenance service. It's good to stay at waiting room for the work completion. Thanks for the professional service. More

by SUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

Thanks for the positive star rating, Sun! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

October 16, 2020

A pleasure to visit for service, as usual! Good scheduling, friendly people, Josue was very, very helpful again this visit. I also received great service from the parts department. More

by tmwrestinc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Quick, Morgan Payn, Tina Gillespie, Josue Bonilla
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

Tmwrestinc, we really appreciate your great feedback! We hope to be of service to you again! Take care!

October 16, 2020

Chase Koehler’s service was Grade A, from first contact through final sale. He was professional, courteous and prompt. If you are wise, you will retain him. More

by CARNESMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly, Josue Bonilla, Chase Koehler
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

Carnesmd, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

October 16, 2020

All the folks at Umansky Subaru made the purchasing process enjoyable. I'm hoping that the vehicle I purchased will bring me the same joy for many years. I highly recommend them! The experience was More

by cdakeman28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, Rick McCormack
Oct 26, 2020 -

Flow Subaru of Charlottesville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Cdakeman28. Thank you and we hope to see you again!

October 14, 2020

It is always a "treat" to come for service; always personally welcomed and cared for by Darcy, but this time I was taken care of by Gail; helluva good job! I don't know all of the other service people More

by FRITZBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
October 14, 2020

The labor charges was too high. I was charged $500.00 for front brake light bulb and rear brake pads and rotors. I get it done below $300.00. Front brake light bulb cost $30.00 at Umansky. More

by JKAMPRATWUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
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