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Flow Subaru of Charlottesville
Charlottesville, VA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 07, 2020
Came in to get check engine light diagnosed. Code came back saying engine is running lean. Service department refused to run diagnostic. Seems like they weren't interested in helping me fix my car, but ra back saying engine is running lean. Service department refused to run diagnostic. Seems like they weren't interested in helping me fix my car, but rather just getting through their repairs and appointments for the day. I won't be back. More
by JCHARLESBRADLEY
Verified CustomerEmployees Worked With
Darcey Serio, Gail Wyatt, Cesar Vidal
October 07, 2020
I took my vehicle to Umansky Subaru of Charlottesville for service and was very pleased with their care of my vehicle as well as their fantastic customer service. Thanks! for service and was very pleased with their care of my vehicle as well as their fantastic customer service. Thanks! More
by CHENZHEMIN
Employees Worked With
Gail Wyatt, Chase Koehler
October 07, 2020
Very positive experience. Rick and Kendrick were very attentive and responsive to all of my questions. Not pushy, keeping me informed during the entire process attentive and responsive to all of my questions. Not pushy, keeping me informed during the entire process More
by rwbreen
Employees Worked With
Kendrick Hawkins, Rick McCormack
October 07, 2020
Great job - easy to deal with; communicates well. Rick quickly reserved my car and gave rountine updates. Umansky is very easy to work with, high recommend. quickly reserved my car and gave rountine updates. Umansky is very easy to work with, high recommend. More
by MARK JUDSON-EBBETS
Employees Worked With
Rick McCormack, Raven Stephens
October 07, 2020
I was very impressed with the amount of care and attention I got when buying my car. Everyone was extremely helpful and friendly. It definitely Made the experience less stressful! attention I got when buying my car. Everyone was extremely helpful and friendly. It definitely Made the experience less stressful! More
by knewt316
Employees Worked With
Kendrick Hawkins, Rick McCormack
October 06, 2020
Compared to the three previous dealerships I bought from in Georgia before moving to Charlottesville, Umansky rates among the top for responsiveness to customer needs. in Georgia before moving to Charlottesville, Umansky rates among the top for responsiveness to customer needs. More
by WOLEKSY
Employees Worked With
David Harner, Raven Stephens
October 06, 2020
Thanks for the good service. They were cognizant of COVID and adjusted accordingly with social distancing. Prompt and quick turn-around. Honest and upfront with costs as well. While I was happy overall, they and adjusted accordingly with social distancing. Prompt and quick turn-around. Honest and upfront with costs as well. While I was happy overall, they were a little pricey for my liking. More
by YONATHANABERRA
Employees Worked With
Josue Bonilla
October 05, 2020
Walked in and was greeted by friendly staff. Staff was attentive and helpful, knowledgeable about the features in the car. Will be back in the future! attentive and helpful, knowledgeable about the features in the car. Will be back in the future! More
by KassyB
Employees Worked With
Tom Zito, Kevin Chisholm, Raven Stephens
October 04, 2020
Not happy with oil change that was done. Car didn’t have oil. And doesn’t even have the miles,done 2months ago. Didn’t have the miles it’s says In the service sticker. I called they said to tow it and bring oil. And doesn’t even have the miles,done 2months ago. Didn’t have the miles it’s says In the service sticker. I called they said to tow it and bring it in to check for more leaks. I’m May they fixed a leak and wasn’t told there was more. To be honest they wouldn’t even tell me there was problems with the car. I would figure it out and would contact the service department. Then get charge every time for them to check it. More
by BOOTSGONZALEZ03
Employees Worked With
Darcey Serio
October 03, 2020
Not what they used to be. I will be looking for another dealer to service my Forester. Brought car in the day before but by 4 the following day they had not started the recall and service. dealer to service my Forester. Brought car in the day before but by 4 the following day they had not started the recall and service. More
by pineymtnva
Employees Worked With
Darcey Serio
