Flow Subaru of Charlottesville

Clear communication throughout the process. I really appreciated your teams commitment to good service. Plus it was a great bonus that you had outdoor seating available and free wifi! appreciated your teams commitment to good service. Plus it was a great bonus that you had outdoor seating available and free wifi! More

They are very friendly and thorough. I felt good about the distancing procedures they had established. The service was performed on time and I was kept informed along the way. the distancing procedures they had established. The service was performed on time and I was kept informed along the way. More

I recently moved to CVille from San Diego CA and I had a great experience with the service dept from Umansky Subaru for my first service appt there. Chase, my service advisor was excellent and advised me o great experience with the service dept from Umansky Subaru for my first service appt there. Chase, my service advisor was excellent and advised me of what needed to be taken care of now and what was expected for the next visit. Great to not have to worry about your service visits. Thanks Umansky Team! More

We were in Charlottesville for some apts, and there was a burning smell coming from under the hood of my Outback. I showed up with no apt and they got my car in the shop in under 30 minutes. After about a 45 burning smell coming from under the hood of my Outback. I showed up with no apt and they got my car in the shop in under 30 minutes. After about a 45 minute wait they diagnosed and fixed the problem and we were on our way. Great customer service all around. Josue was very kind and helpful! Thank you! They also pointed out some things on my car that need attention soon, which I appreciated. More

Fast and friendly service. Brought my car to me and I Fast and friendly service. Brought my car to me and I did not have to go search for it. That is a real plus to me. Fast and friendly service. Brought my car to me and I did not have to go search for it. That is a real plus to me. More

Fast and Friendly. I enjoy the waiting rooms as well. However, the requirement to write a review is a bit over the top! Give me a break! well. However, the requirement to write a review is a bit over the top! Give me a break! More

The vehicle was in for standard maintenance - oil change and tire rotation. As always, things went smoothly. Fast turnaround. And the online scheduling is great. and tire rotation. As always, things went smoothly. Fast turnaround. And the online scheduling is great. More

Little long for oil change and multi-point inspection. And hour. Very quiet work space to use devices or with t.v. away from kids. Really 55 minutes, but told an hour and they predicted that from time I c And hour. Very quiet work space to use devices or with t.v. away from kids. Really 55 minutes, but told an hour and they predicted that from time I called. (I booked work for 2 hours to be safe, (lol). Kind and friendly. Answered a tricky question I had re: warranty, Oil change was free due to my warranty so cannot speak to price. Not too many "reminders," just one or two. I'm just picky about that as I like people to be trained to be responsible to do what they say and not he bugged. Maybe just the midwest in this boy, but if I say something, my word is my bond so why all the minor hassles. I know why, lets all grow up though. More