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Flow Subaru of Charlottesville
Charlottesville, VA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2020
I had an appointment and when I arrived It wasn't. So it took an extra 5 hours to get me in. After completing my work I was told I needed about $6,000 worth of repairs. After taking my car to other mechani took an extra 5 hours to get me in. After completing my work I was told I needed about $6,000 worth of repairs. After taking my car to other mechanics it turned out that $18.00 resolved all other issues. Please do not ever contact me again. I will be sharing my horrible experience with as many people as I can. More
by SHEPS2INCO
Verified CustomerEmployees Worked With
Zubin Ratawni
September 19, 2020
great fast and friendly service. josue is awesome to work with. very prompt and courteous, even during peak business hours service was always top notch work with. very prompt and courteous, even during peak business hours service was always top notch More
by bpritchett907
Employees Worked With
Josue Bonilla
September 18, 2020
I think the 2 air filters that were replaced were overly expensive. I also suspect that some of he work done, i.e. chnagging the front and rear differential fluid, was not really necessary. The car only h expensive. I also suspect that some of he work done, i.e. chnagging the front and rear differential fluid, was not really necessary. The car only had 20000 miles on it and was not subjected to severe driving conditions. More
by CHAZALU20
Employees Worked With
none of the above
September 18, 2020
I only take my car here. Love the front desk folks, the techs and great service. They are very conscious of protecting customers during COVID. techs and great service. They are very conscious of protecting customers during COVID. More
by Palmyra customer
Employees Worked With
Darcey Serio
September 18, 2020
Bought new 2018 Outback Limited from Umansky Charlottesville and have worked with them for over 2 years now. Very good folks to deal with, especially the service department. I rated all the serv Charlottesville and have worked with them for over 2 years now. Very good folks to deal with, especially the service department. I rated all the service advisors I've worked with as 5 stars, I'd like to point out when their techs are done with my vehicle their work has been excellent. More
by FRED56
Employees Worked With
Zubin Ratawni, Darcey Serio, Gail Wyatt
September 18, 2020
Excellent communication, efficient, Darcy was the very very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 very very very very very best service provider so have ever worked with at Subaru or Toyota or Volkswagen.9 More
by MM5WD
Employees Worked With
Darcey Serio
September 18, 2020
Gail was great on the phone and in person, great service all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. all around. I think the price to install the cabin air filter was a bit excessive, i'll look into doing that at home from now on. More
by JFHOLMES
Employees Worked With
Gail Wyatt
September 18, 2020
Excellent, prompt, considerate service. Thanks, Darcy! Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks Scheduling was easy on line. I arrived early and was taken early. Service was done promptly and professionally. Thanks More
by LEW.LIPSON
Employees Worked With
Darcey Serio
