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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

July 30, 2022

They were timely, repaired what they said they would. Called me the next day to make sure everything was fixed. This is my 4th Subaru they are great automobiles! More

by GSRAMBLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Aug 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 30, 2022

Gail was really helpful at the front desk. I felt that she understood our problem and worked to get it resolved. Repair was timely and they got us back on the road in time for our planned vaca More

by KMAUGHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who our technician was, but we are grateful , Gail Wyatt
Aug 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2022

Efficient and successful appointment, like always. This dealership has continued to treat me very well, thank you! More

by ERIK.HATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Aug 02, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

July 30, 2022

No waiting upon arrival, all personnel were friendly and courteous. A Very nice environment in which to wait is provided. All my questions were answered and there were no problems with communications. More

by KATHEYQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Aug 02, 2022 -

Flow Subaru of Charlottesville responded

Katheyq, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2022

Just the professionalism alone is worth me referring everyone I can to Umansky. It was a great environment and James Warner was extremely helpful through the entire process. I can’t wait to upgrade my h More

by ac.dearing30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Warner, Mike Shields.
Aug 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 29, 2022

Only needed a state inspection. It was quick and thorough, along with the multi point inspection. The staff was friendly and customer oriented. More

by jbt138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Aug 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 29, 2022

The experience was good, vehicle was very nice, kinda wish I would have gotten a few bonus options with it, like Maby several free oil changes, or some money off, since I paided the car off in full. Oth More

by cavfanchuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Patrick Gehman
Aug 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

July 27, 2022

I always find my visits to be helpful. They are very professional and bring any issues to my attention. More

by MRKANNAN
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 29, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2022

I tried you in the past and was unhappy with the service I received. I have been going to Orange for my service. Because my car had to be towed I decided to try you again. I had a great experience this tim More

by SHURL0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Jul 29, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2022

Very flexible to work with and glad it all worked out. Rick helped answer all our questions. More

by aa260022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Jul 26, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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