
Flow Subaru of Charlottesville
Charlottesville, VA
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Only needed a state inspection. It was quick and thorough, along with the multi point inspection. The staff was friendly and customer oriented. It was quick and thorough, along with the multi point inspection. The staff was friendly and customer oriented. More
The experience was good, vehicle was very nice, kinda wish I would have gotten a few bonus options with it, like Maby several free oil changes, or some money off, since I paided the car off in full. Oth wish I would have gotten a few bonus options with it, like Maby several free oil changes, or some money off, since I paided the car off in full. Other than that. Good experience More
I tried you in the past and was unhappy with the service I received. I have been going to Orange for my service. Because my car had to be towed I decided to try you again. I had a great experience this tim I received. I have been going to Orange for my service. Because my car had to be towed I decided to try you again. I had a great experience this time. Gail gave me excellent service and when I picked my car up Chris was fabulous, even drove my car around front for me as it was raining really hard. More
That I keep returning for service must tell you that I am a satisfied customer. My only complaint is that I keep getting asked to fill out these surveys. I'd appreciate it if you'd stop asking me to complete a satisfied customer. My only complaint is that I keep getting asked to fill out these surveys. I'd appreciate it if you'd stop asking me to complete them Thank you. More
The 30 month service was completed within a reasonable time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon i time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon included parts and labor which it did not. I could have used another dealer offer which was 10% off parts and labor had I known. It’s always nice to leave with a clean car, but this time one area under the trunk was not cleaned. It was a very hot day and the site had many customers, so it probably was a time crunch to get a lot done. More