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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,829 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,829 reviews

July 23, 2022

The 30 month service was completed within a reasonable time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon i More

by Winterberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcy, Chris Stonecipher
Jul 25, 2022 -

Flow Subaru of Charlottesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 22, 2022

We're very pleased with the consistenly good service and attention to our Outback from the staff at Umansky. More

by orencorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 22, 2022

Super friendly people, and dog lovers. My little George gets treats. They were able to fix my hatchback real fast. More

by Ksandor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jul 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2022

There was a mistake about my reservation, but Darcy worked me in and the car was ready promptly, as promised. More

by SPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 21, 2022

Prompt, polite, professional, my time there went well, waiting area clean and stock with treats. More

by CPALIZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jul 22, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2022

Gail always communicates well about the options and makes it easy to get in and out in a timely fashion. More

by karen77merrill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Juan Lopez
Jul 22, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2022

Quick service with a nice waiting room. Up front and open about pricing and services More

by AY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jul 22, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

July 18, 2022

Everything was professional and courteous. Juan was extremely helpful, and everything was completed early. Very pleased with my time at the service department. More

by BRYANANDREBE
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jul 21, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 18, 2022

Very nice and professional. Quick service, work finished in under an hour. Communication was excellent. More

by ANNEKE.SCHROEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jul 21, 2022 -

Flow Subaru of Charlottesville responded

Hi Anneke, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 18, 2022

Juan was great in providing service. He followed up with the call that part was arrived ready to install, knowing the concern i was having to drive the car. Thank you very much Juan, I a More

by MDCHORDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jul 21, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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