
Flow Subaru of Charlottesville
Charlottesville, VA
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The 30 month service was completed within a reasonable time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon i time. The person logging in my car gave a price quote which I thought was too far off the completed price. I also thought my 10% off service coupon included parts and labor which it did not. I could have used another dealer offer which was 10% off parts and labor had I known. It’s always nice to leave with a clean car, but this time one area under the trunk was not cleaned. It was a very hot day and the site had many customers, so it probably was a time crunch to get a lot done. More
Everything was professional and courteous. Juan was extremely helpful, and everything was completed early. Very pleased with my time at the service department. Juan was extremely helpful, and everything was completed early. Very pleased with my time at the service department. More
Juan was great in providing service. He followed up with the call that part was arrived ready to install, knowing the concern i was having to drive the car. Thank you very much Juan, I a He followed up with the call that part was arrived ready to install, knowing the concern i was having to drive the car. Thank you very much Juan, I appreciate your help. More