
Flow Subaru of Charlottesville
Charlottesville, VA
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As always, prompt service, no surprises, pleasant waiting area. You can count on Gail to see that your vehicle gets the needed attention and she will keep you updated on the progress. area. You can count on Gail to see that your vehicle gets the needed attention and she will keep you updated on the progress. More
Always efficient and professional. They communicate well about progress as the work is done and about options when problems arise. It's never fun to get your car worked on, but Umans They communicate well about progress as the work is done and about options when problems arise. It's never fun to get your car worked on, but Umansky Subaru makes it about as painless as it can be. More
Great and friendly service. (Darcey Serio) Pleasant waiting area with food. Service was timely. They told me how long it would take and it took less time. (Darcey Serio) Pleasant waiting area with food. Service was timely. They told me how long it would take and it took less time. More
Poor follow through from front desk to service shop communication in regards to state inspection being added for service and not being completed. communication in regards to state inspection being added for service and not being completed. More
I purchased a 2022 Outback in January 22 and was told by the salesman that my first oil change and rotation was free. When I took it in for service in July 22 I was told the service was $92.00 and the sales the salesman that my first oil change and rotation was free. When I took it in for service in July 22 I was told the service was $92.00 and the salesman should have sent me a coupon. I never received a coupon so I had to pay for the service. This practice by Umansky is bait and switch. Poor business practice by a car dealership and since I’ve purchased 3 cars from the dealership thus far I’m highly disappointed. More
The ladies who arrived my vehicle at 07:30 in the morning were very polite. I was kept informed with the activity with my car. Definitely will recommend!! were very polite. I was kept informed with the activity with my car. Definitely will recommend!! More