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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
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960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

June 08, 2022

The Service department was very friendly, helpful, and informative. They updated me throughout the maintenance process about good and not-so-good findings, which was very appreciated. I am looking forward More

by christensen.gini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 08, 2022

Very communicative, and always completed the work on time. I have enjoyed every service visit. More

by BACKUSJAMES44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Good attention to details - gave helpful advice. Service took a little longer than expected, but they were apologetic. More

by JOHN.G.FRAZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Jun 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2022

Very efficient. Juan took great care of me. Everyone was friendly and accommodating. Reasonable fees also. More

by peggyrice721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Jun 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Juan here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

Salesperson was knowledgeable, polite, professional without being pushy. Manager located my vehicle in this scarce market. More

by skole2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panas, Kendrick Hawkins, Patrick Gehman
Report | Print
Jun 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2022

Great services with free car wash shutter bus to take me home,Car was in service with in the estimated time. More

by DWATANA0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Excellent response to my phone call. On time and very nice intake and clean comfortable waiting room. What more could you ask for! More

by LBSMITH7P
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

They worked with me even with a challenging credit score and helped me get into a vehicle that I am very happy with. More

by skylarsheler157
Recommend Dealer
Yes
Employees Worked With
Tom Zito, David Harner
Report | Print
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Excellent service offered by your representatives. They served with diligence and kindness. Is a great team! More

by SANDRACINTRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 06, 2022

They are always helpful and honest. X x. X. X. X. X. X. X. X More

by smithrachael127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Jun 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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