
Flow Subaru of Charlottesville
Charlottesville, VA
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Took car in the night before so they could get right on it. Was asked if I would like it by 10, I said 1pm would be fine so as to be reasonable. By 3 I called having heard nothing. Was told it would be rea it. Was asked if I would like it by 10, I said 1pm would be fine so as to be reasonable. By 3 I called having heard nothing. Was told it would be ready soon. Got text around 4:30 that it was ready. By then I no longer had a ride available so had to leave it overnight and pick it up the next day. Next time I will wait for it since I believe the waiters get priority. More
I highly recommend Paul and the guys at Umansky Subaru. Kendrick and Tom were also an integral part of the process and made my car buying experience and exceptional one. They were so easy to work with! Kendrick and Tom were also an integral part of the process and made my car buying experience and exceptional one. They were so easy to work with! More
The team was very helpful, and the car was delivered sooner than expected. They took the time to not only explain all the features but actually how to use them. Would definitely recommend. sooner than expected. They took the time to not only explain all the features but actually how to use them. Would definitely recommend. More
Juan was a lifesaver when I called in a panic on a busy Saturday on a holiday with flashing dash lights—he fit me in so a tech could determine if I was safe to drive and I was not. He arranged a shuttle h Saturday on a holiday with flashing dash lights—he fit me in so a tech could determine if I was safe to drive and I was not. He arranged a shuttle home and also to work on a holiday Monday morning! Both drivers Alana and Scott were so prompt and kind and they made a stressful few days much easier to navigate. Outstanding customer service all around! More