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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

June 06, 2022

Dropped car off and everyone I spoke with was so kind and helpful. Car was completed before I needed to pick it up. More

by kseay0219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Brown, Gail Wyatt
Jun 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

June 06, 2022

Great experience! I loved exploring the various vehicles and testing out the best one to fit my needs. More

by willmysterr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields , Kendrick Hawkins, Josh Musselman
Jun 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 06, 2022

Took car in the night before so they could get right on it. Was asked if I would like it by 10, I said 1pm would be fine so as to be reasonable. By 3 I called having heard nothing. Was told it would be rea More

by ABRUCEDOTSON
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 07, 2022 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 05, 2022

Great experience with minimal waiting. I would recommend to anyone interested in a Subaru vehicle. More

by dhammy83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, David Harner, Patrick Gehman
Jun 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 04, 2022

The whole team is easy to deal with, they all provide exceptional customer service, and made car buying an easy process. More

by tricia.kipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, David Harner, Patrick Gehman
Jun 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2022

I highly recommend Paul and the guys at Umansky Subaru. Kendrick and Tom were also an integral part of the process and made my car buying experience and exceptional one. They were so easy to work with! More

by erinlam23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Tom Zito, Kendrick Hawkins
Jun 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 04, 2022

The team was very helpful, and the car was delivered sooner than expected. They took the time to not only explain all the features but actually how to use them. Would definitely recommend. More

by eaflynn2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss, Tom Zito, Kendrick Hawkins, Patrick Gehman, Josh Calaway, Josh Musselman
Jun 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

June 03, 2022

Very friendly staff. Worked my car in at the end of the day. Quick sevice! More

by 2TNEWKIRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2022

Easy to schedule appointment. Timely intake. All promised services completed. Good feedback report. Cost as estimated. More

by jfree76540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

Juan was a lifesaver when I called in a panic on a busy Saturday on a holiday with flashing dash lights—he fit me in so a tech could determine if I was safe to drive and I was not. He arranged a shuttle h More

by KELLYEBRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Tuggle, Scott Brown, Gail Wyatt, Quincey Davis, Cristian Menjivar, Juan Lopez
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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