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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

June 02, 2022

Efficient, pleasant and timely service. Complimentary external car wash included. Reviewed projected service requirements. Provided snacks and water. More

by EEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Report | Print
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

Excellent service. They were done before the time that was given and everything is working fine. More

by KENMCREYNLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

They were professional, attentive to my needs, found the right car and completed sale promptly More

by pat.burns4610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Report | Print
Jun 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

My salesman, Rick McCormack was exceptional. Everyone at Umansky Subaru was helpful, courteous and friendly. More

by JAYE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Patrick Gehman
Report | Print
Jun 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2022

very quick repair (under extended warranty) Service manager was friendly, knowledgeable, and comfortable waiting room with beverages and snacks available. More

by SROTHMANQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2022

Had to get serviced before an unexpected trip. I was greeted and treated like a customer should be. More

by WOLEKSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Jun 02, 2022 -

Flow Subaru of Charlottesville responded

Hi Woleksy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2022

The Umansky team was incredibly helpful, warm, welcoming, and knowledgeable. They fixed my air conditioning beautifully and quickly, and even provided complimentary shuttle service to and from my apartment. More

by lucy.h.king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Jun 02, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

May 30, 2022

Great service and no pressure to get extra stuff done. Communication is great Thank you More

by JGOODENOUGH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2022

I was pleased with how quickly I was able to get my car in for repairs, pleased with being given a loaner & very pleased with the agent who kept me abreast of everything going on. He had a most pleasant pe More

by Janaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi Janaki, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 01, 2022 -

Janaki responded

You're welcome & thank you! 🙂

May 30, 2022

During my appointment, the service was amazing and my car runs like it’s brand new More

by WANDARGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

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