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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

May 18, 2022

I didn’t have an appointment. They fit me in and got me out in an hour and half which is what they told me when I arrived. Waiting room was pleasant and accommodating. Great! More

by MORGAN.ASTRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 20, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

Very professional and made the car sale a pleasure. Paul and Tom did a good job. More

by chasl1203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Tom Zito, Kendrick Hawkins, Patrick Gehman
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May 20, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

The service department is fantastic! They're always so nice and do such a great job. Darcey Serio is awesome...always keeps you informed of what's going on with your car. Great service a More

by LOTSODOXIES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
May 20, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2022

It's a timely experience where the parts and service staff acknowledge your presence. Also while there you're kept up on anything that relates to the repair or service. More

by CPRK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
May 20, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 21, 2022 -

CPRK1 responded

The attention to detail is appreciated so my appreciation is justified

May 17, 2022

Excellent service and communication. I always take my car here - they do a great job! More

by mill15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 18, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 14, 2022

They were very efficient. Start to finish in the time I had lunch. Did a great job and communicated very well with me. More

by mancilbones@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Report | Print
May 16, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 14, 2022

Paul Panas is one awesome sales agent! He’s the reason I bought my Subaru! More

by Tdonnelly424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panas, Tom Zito
Report | Print
May 16, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Safe travels!

May 13, 2022

I am a loyal customer on account of Mike Gill and Gail Wyatt. Thank you. More

by DAVIDSAMLEEN
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Michael Gill, Chris Stonecipher
Report | Print
May 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2022

Fantastic service and friendly staff make for a great combination at Umansky Subaru. Thanks for taking great care of my car guys! More

by jadavis325
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
May 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 13, 2022

The whole experience was smooth and professional. The Subaru Service team is a pleasure to do business with. More

by jmilann61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
May 16, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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