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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

May 11, 2022

Darcey Serio the service advisor is excellent. She knows my vehicles history, is always courteous and competent! More

by ALEEMCCLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
May 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2022

Gail and Chris were very helpful, courteous and addressed our concerns quickly. The wait time for service was reasonable. More

by drmrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Report | Print
May 13, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2022

Honest and friendly staff. Free loaner was a nice service. Super fast repair in same day! More

by JAKE_BS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Chris Stonecipher
Report | Print
May 13, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2022

Chris helped me every step of the way and made it stress free and done it in a timely manner More

by FRESHSTARTMBM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Umansky Subaru of Charlottesville! If you have any further questions, please don't hesitate to reach out! Take care!

May 10, 2022

Service was quick and every one was freindly! Would highly suggest anyone come buy a car here and get services as well More

by QDAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Quincey Davis, Chris Stonecipher
Report | Print
May 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2022

Everyone was very polite & friendly. The service peformed on my car was efficient & everything was explained to me that they did. More

by RETRIEVERSX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
May 11, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 09, 2022

I did not get very good service there. In fact, when I went I. For one thing and other things were found and I got them fixed. Each time, after the service I had other problems. I to a l More

by VTSWIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea
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May 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Umansky Subaru of Charlottesville. We'd like the opportunity to discuss this with you. Please reach out to us at (901) 312-6191 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

May 07, 2022

We love our Outback, and we love the service at Umansky Subaru of Charlottesville! Their top of industry reputation is well deserved! More

by Brad Wiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Report | Print
May 09, 2022 -

Flow Subaru of Charlottesville responded

Hi Brad, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2022

Always quick service. Nice to have a shuttle option. Big trip planned so happy they got me in for my appt. More

by Ctgator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Report | Print
May 09, 2022 -

Flow Subaru of Charlottesville responded

Hi. Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

May 07, 2022

They do excellent work and they compete it in satisfactory time they are very professional about everything they do More

by jsacks1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Report | Print
May 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

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