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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

May 06, 2022

Everyone that worked there is completely nice and helpful! The service didn't take long. More

by Becky2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
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May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 06, 2022

Outstanding, Everyone is very nice and very helpful! Also the service was very fast! Also great for oil change! More

by WESJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Aaron Childs, Jeremy Williams , Michael Gill, Rae Morris, Quincey Davis, Aidan McCauley, Cristian Menjivar
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May 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 05, 2022

I was concerned about getting the proper diagnosis of the car's issues. Chris spent extra time listing to my concerns. He also took the time to make sure the repairs performed resulted in eliminating the noi More

by MARTINECHOLS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

Focused on customer satisfaction, and are very helpful on recommendations. Made my life much easier updating my maps for me! More

by FVCORONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

New car arrived when promised, offered fair trade amount. Only negative was non negotiable dealer addendum. Other than that, excellent service & knowledgeable sales person. More

by wrh2147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

No. Nope. Not going to write anything. I hope you're okay with that. Oh, well. More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

May 05, 2022

Easy and polite. Got just the car I wanted Went over all the bells and whistles with me More

by rensuz01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren, Kendrick Hawkins, Josh Calaway, Josh Musselman
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

Chris was very good to work with on the replacement of tires on my Subaru Outback. I left the car the evening before my appointment and picked up the car after an appropriate time. More

by skipirby
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Report | Print
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Chris will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

The service team is patient and responsive, and is open to all questions from customers. More

by LEAMAN
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
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May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi Leaman, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 04, 2022

Very professional. Nice atmosphere and good coffee. Have no doubts that I will come back for service More

by carlosquilodran282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

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