Flow Subaru of Charlottesville
Charlottesville, VA
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Scheduled service was done on time. As it was a lovely day it was fine to wait outside for the time I was there. Never had a problem when taking my Forester there. As it was a lovely day it was fine to wait outside for the time I was there. Never had a problem when taking my Forester there. More
They are working to get the temperature control problem resolved. Chris and Aaron have been working very conscientiously to fix the situation. I appreciate their efforts. resolved. Chris and Aaron have been working very conscientiously to fix the situation. I appreciate their efforts. More
Credit on my account from last time “disappeared,” but Gail was able to help restore it. She was fantastic to work with. The renovation work made it confusing to find the Subaru service area. Signage Gail was able to help restore it. She was fantastic to work with. The renovation work made it confusing to find the Subaru service area. Signage was inadequate. More
They worked to help me get the state inspection done at the end of the month while dealing with a health crisis in my family. No one else that I called would give me an appt time. They were courteous and u the end of the month while dealing with a health crisis in my family. No one else that I called would give me an appt time. They were courteous and understanding. More
I was told my vehicle would probably be available at noon. The vehicle was completed and returned to the retrieval area as promised. noon. The vehicle was completed and returned to the retrieval area as promised. More
The staff were all very friendly and easy to work with. I am replacing my Impreza after 14 years and I have never had a significant problem with it except for routine wear and tear. so am delighted to st I am replacing my Impreza after 14 years and I have never had a significant problem with it except for routine wear and tear. so am delighted to stick with Subaru models. More
Great job by the service team! They got our Crosstrek in an performed the scheduled service quickly and I was on my way in no time. They got our Crosstrek in an performed the scheduled service quickly and I was on my way in no time. More
Staff was friendly, informative and responsive. I had two cars to get inspected and repaired and it went relatively smoothly. I had two cars to get inspected and repaired and it went relatively smoothly. More