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Flow Subaru of Charlottesville

Charlottesville, VA

4.7
1,814 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,814 reviews

November 10, 2022

On time and completed all the tasks I requested. The only improvement would be to get a car wash as some dealerships do. More

by JENSENPAT58
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Sandy Breeden
Nov 16, 2022 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you would like to discuss your experience in more detail, please give us a call at (901) 312-6191 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

November 09, 2022

Scheduled service was done on time. As it was a lovely day it was fine to wait outside for the time I was there. Never had a problem when taking my Forester there. More

by OLTONFOLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Walls
Nov 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 09, 2022

They are working to get the temperature control problem resolved. Chris and Aaron have been working very conscientiously to fix the situation. I appreciate their efforts. More

by CMUNIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Childs, Chris Stonecipher
Nov 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2022

Credit on my account from last time “disappeared,” but Gail was able to help restore it. She was fantastic to work with. The renovation work made it confusing to find the Subaru service area. Signage More

by SADIESUZANNE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 12, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

They worked to help me get the state inspection done at the end of the month while dealing with a health crisis in my family. No one else that I called would give me an appt time. They were courteous and u More

by PEGGY.ROOTH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Didn't get a name
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi Peggy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2022

I was told my vehicle would probably be available at noon. The vehicle was completed and returned to the retrieval area as promised. More

by JERRY.JOY1250@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 09, 2022 -

JERRY.JOY1250@gmail.com responded

Thank you! Your staff is always a pleasure to work with.

November 04, 2022

Great they were very nice and helpful and they took my car and got it serviced and texted me while I was waiting More

by adventurehg65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

November 03, 2022

The staff were all very friendly and easy to work with. I am replacing my Impreza after 14 years and I have never had a significant problem with it except for routine wear and tear. so am delighted to st More

by jas5h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2022

Great job by the service team! They got our Crosstrek in an performed the scheduled service quickly and I was on my way in no time. More

by Brandon Westrup
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Juan Lopez, Zach Flick
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi Brandon, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 03, 2022

Staff was friendly, informative and responsive. I had two cars to get inspected and repaired and it went relatively smoothly. More

by pjanoch59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher, Zach Flick
Nov 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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