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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.4
1,835 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

April 29, 2022

Very knowledgeable. Great service! Good communication about vehicle issues and maintenance approach. They helped me evaluate an oil consumption issue. Honest and open. More

by WISHIWASFLYING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2022

Fair, prompt and courteous. Very professional. They do a great job - 5 stars for them More

by mjpegan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner, Kevin Chisholm, Rick McCormack, Gary Kelley, Patrick Gehman, Josh Musselman
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Apr 30, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2022

Excellent communication and politeness! Will be using this dealership in the future and recommend to anyone. More

by miller.llew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Report | Print
Apr 29, 2022 -

Flow Subaru of Charlottesville responded

Hi Miller, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 26, 2022

Thank you got always providing great service, with a friendly touch. Always have great interactions with the staff! More

by sheila.a.pesta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Apr 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

April 26, 2022

Excellent service. The salesperson took excellent care of me and got me a great deal. Will be buying future cars here More

by panaspaul007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panas, Tom Zito, Josh Musselman
Report | Print
Apr 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

April 26, 2022

Service department was great and thorough. I will definitely go back for service and purchase. More

by CMADURA12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Apr 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

April 26, 2022

Scheduled my first appointment being a new Subaru consumer, very straight to the point, provided an ETA that was spot on, and I was on my way! Car was cleaned inside and out which I truly appreciate. More

by ashleya93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Apr 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

April 26, 2022

Very pleased with the service I received from Umansky. I will be returning next time our car needs service. More

by MRATLIFF0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Report | Print
Apr 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We want all our customers to feel this way when leaving our dealership!

April 22, 2022

Great people. Great service. Ease of purchase was exemplary, and the entire team who helped make it happen is top notch. Easiest purchase of a new car I have eve More

by msbel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Finance was great., Tom Zito, Patrick Gehman
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Apr 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 22, 2022

Very good service, and especially want to call out Chris who was manning the checkin counter. He was super helpful with a couple of small things outside of the regular maintenance I was getting. Go Chris! More

by CONNIE15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
Apr 25, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Chris will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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