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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

April 01, 2022

Everyone was very helpful, courteous and we were kept up to date on the progress of our vehicle being assembled at the factory. More

by JCJONES2990
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Tom Zito, Kendrick Hawkins, Rick McCormack, Darcey Serio, Gail Wyatt, Josh Calaway
Apr 05, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

The work was done well but the communication was odd. I did not even know they had my car when they started texting me about its status. Turns out the body shop took it there More

by GRAYPROULX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

They were very friendly and had a great spot to work while I got my vehicles serviced. More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 06, 2022 -

Flow Subaru of Charlottesville responded

Hi Tyler, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2022

Quick and efficient. Handled my problem the first time and the price was right in line More

by PAULIJ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2022

Best Customer service. They replaced the engine in a car I'd unfortunately purchased elsewhere less than a year prior. They were amazing throughout the entire process. I w More

by LISAPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Apr 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

March 30, 2022

Quick knowledgeable service. Good customer interaction. Very helpful staff and comfortable waiting area. Performed service as scheduled More

by mplanting2
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

Check in team was very nice and efficient and came out to let me know my car was completed earlier than expected. More

by pattyashenfelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

I forgot to leave my key but the service people called me and were still able to finish on time. More

by SMALLINGME
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Apr 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 30, 2022

Everyone is friendly, helpful, knowledgeable about the cars. I left there feeling positive and supported in my new car. Great team! More

by mistimisti
Recommend Dealer
Yes
Employees Worked With
David, my sales guy. 5 stars. , Troy Darnell, Quincey Davis, Josh Musselman
Apr 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2022

The people at the dealership were really helpful. They answered all the questions I had. More

by mgm626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 31, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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