Flow Subaru of Charlottesville

When I walked in to Umansky Subaru dealership of Charlottesville, I was greeted by sales person Rich McCormack. Rick walked me through the buying process and and explained all the details involved b Charlottesville, I was greeted by sales person Rich McCormack. Rick walked me through the buying process and and explained all the details involved buying a new car. I ordered my 2022 Subaru Forester and I was promised that the new vehicle will be delivered in about two months. During the waiting period Rick kept communication line open and he kept me informed and up to date until my vehicle arrived . Thanks Rick. More

Easy to schedule service! Darcy is always great to work with. Don't remember the techs name but the car is running well! Thank You! Darcy is always great to work with. Don't remember the techs name but the car is running well! Thank You! More

Great service, Chase went above and beyond to make sure everything was taken care of. everything was taken care of. More

Really fast and friendly service! Grateful for the team at Cville Subaru for getting me in and out before lunch :) Grateful for the team at Cville Subaru for getting me in and out before lunch :) More

Everything was great except for the complimentary hand wash - the windows had a grey film on them and I had to pay for a wash to get the car clean. Also, there was grease smeared on my door jamb. wash - the windows had a grey film on them and I had to pay for a wash to get the car clean. Also, there was grease smeared on my door jamb. More

From beginning to end the personnel whom I interacted with were courteous and kept me informed of status. Waiting area and bathroom were clean. A customer complained about volume of TV and within minut with were courteous and kept me informed of status. Waiting area and bathroom were clean. A customer complained about volume of TV and within minutes a representative adjusted it. He apologized but also explained that it was set so elderly customers could hear. That was appreciated as we had a wide range of ages in waiting area. It was a pleasant experience even though I had expected it not to be. More

Wonderful customer service, made you feel as if you were important, highly recommend this dealership! important, highly recommend this dealership! More

Easy drop off and quick service. No complications and they ensured the problem was fixed with a thorough test drive before letting me know it was ready. Staff are always very court No complications and they ensured the problem was fixed with a thorough test drive before letting me know it was ready. Staff are always very courteous as well. More

Great communication. Excellent service. Really happy with Umansky. Thank you for another really great experience. Excellent service. Really happy with Umansky. Thank you for another really great experience. More

All Staff Members were professional and informative. This was my first purchase from them and I am satisfied. This was my first purchase from them and I am satisfied. More