Flow Subaru of Charlottesville

From beginning to end the personnel whom I interacted with were courteous and kept me informed of status. Waiting area and bathroom were clean. A customer complained about volume of TV and within minut with were courteous and kept me informed of status. Waiting area and bathroom were clean. A customer complained about volume of TV and within minutes a representative adjusted it. He apologized but also explained that it was set so elderly customers could hear. That was appreciated as we had a wide range of ages in waiting area. It was a pleasant experience even though I had expected it not to be. More

Wonderful customer service, made you feel as if you were important, highly recommend this dealership! important, highly recommend this dealership! More

Easy drop off and quick service. No complications and they ensured the problem was fixed with a thorough test drive before letting me know it was ready. Staff are always very court No complications and they ensured the problem was fixed with a thorough test drive before letting me know it was ready. Staff are always very courteous as well. More

Great communication. Excellent service. Really happy with Umansky. Thank you for another really great experience. Excellent service. Really happy with Umansky. Thank you for another really great experience. More

All Staff Members were professional and informative. This was my first purchase from them and I am satisfied. This was my first purchase from them and I am satisfied. More

I was pleased with the work that was done to give me the four new tires and checking the pressure sensors. After having the flat earlier that morning I was glad the dealership had 4 matching tires to get do four new tires and checking the pressure sensors. After having the flat earlier that morning I was glad the dealership had 4 matching tires to get done that same day. I appreciate all their help and completed work. More

Service was great and convenient. I will certainly be back for all future service needs. I will certainly be back for all future service needs. More

My 60,000 mile service and state inspection went well. I was very grateful for a loaner car so I could continue with my normal activities. When I picked up the car there was a minor "system display" err I was very grateful for a loaner car so I could continue with my normal activities. When I picked up the car there was a minor "system display" error, but I was able to turn around and get that fixed quickly before the shop closed. Everyone at Umansky Subaru service is professional and helpful and I will be a customer for the life of my car. More

Gail Wyatt was courteous and professional. She helped us to understand the repair needed and was focused on achieving the repair in a timely fashion, all of which gave us confidence for a job She helped us to understand the repair needed and was focused on achieving the repair in a timely fashion, all of which gave us confidence for a job well done. Trust is very important to us, and it is what will keep us coming back to Umansky Subaru. More

I received excellent service. They were polite and knowledgeable about my car. The dealership was very clean. They were polite and knowledgeable about my car. The dealership was very clean. More