
Flow Subaru of Charlottesville
Charlottesville, VA
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Efficient and professional. My first time bringing my Subaru here. I was in and out in no time and off to work via the shuttle. The driver, Curtis was jovial and courteous. Coul My first time bringing my Subaru here. I was in and out in no time and off to work via the shuttle. The driver, Curtis was jovial and courteous. Couldn’t have been easier! They communicated well throughout the day and were truthful in their communications. Got the car done in quick fashion. Curtis was there to pick me up at the designated time after work. Check out was easy and fast: I WILL let them provide service to my car again! Good job! More
Great service with friendly people working there. I would recommend getting service there. Did I mention GREAT CUSTOMER SERVICE 😀. I would recommend getting service there. Did I mention GREAT CUSTOMER SERVICE 😀. More
Had my Forester serviced and wanted to wait while it was done. It was finished in a little over an hour and that included a free exterior wash. The waiting area allowed me to get some work done and a young done. It was finished in a little over an hour and that included a free exterior wash. The waiting area allowed me to get some work done and a young lady came in and offered me a snack and water. Awesome!! More
Excellent communication regarding the mechanical issue my subaru was having (transmission and required immediate attention). The associates at Umanky are courteous and professional, exactly what clients nee subaru was having (transmission and required immediate attention). The associates at Umanky are courteous and professional, exactly what clients need when they are already being inconvenienced with car issues. Checked in and walked out within 10 minutes. Another subaru dealership advised it would be two weeks before I could drop my car off for repair and get loaner for my downtime. Umanksky offered immediate availability. My loaner was ready and waiting and this process was effortless for me.. As well as only minutes to pickup my vehicle and be on my way .....Thank you Darcey and Umansky!!! More
Always excellent service with good explanations. My questions are always answered. Professional and courteous. I also appreciate the waiting room. Comfortable and the refreshments are an added bon My questions are always answered. Professional and courteous. I also appreciate the waiting room. Comfortable and the refreshments are an added bonus. Thank you! More
Great Service. I was going to wait for shuttle driver to bring me to work; however, it was going to be over an hour wait. Instead service took my car in while I I was going to wait for shuttle driver to bring me to work; however, it was going to be over an hour wait. Instead service took my car in while I waited. It was completed and I was paying by the time the shuttle driver returned. More
The Sales Department was outstanding. I traveled from Georgia to purchase my vehicle and when I arrived, it was clean and ready. The salespeople helped me move my items to the new one and I traveled from Georgia to purchase my vehicle and when I arrived, it was clean and ready. The salespeople helped me move my items to the new one and even found some things I missed! I would not hesitate to purchase from Umansky Subaru again! More