Flow Subaru of Charlottesville

Excellent communication regarding the mechanical issue my subaru was having (transmission and required immediate attention). The associates at Umanky are courteous and professional, exactly what clients nee subaru was having (transmission and required immediate attention). The associates at Umanky are courteous and professional, exactly what clients need when they are already being inconvenienced with car issues. Checked in and walked out within 10 minutes. Another subaru dealership advised it would be two weeks before I could drop my car off for repair and get loaner for my downtime. Umanksky offered immediate availability. My loaner was ready and waiting and this process was effortless for me.. As well as only minutes to pickup my vehicle and be on my way .....Thank you Darcey and Umansky!!! More

Always excellent service with good explanations. My questions are always answered. Professional and courteous. I also appreciate the waiting room. Comfortable and the refreshments are an added bon My questions are always answered. Professional and courteous. I also appreciate the waiting room. Comfortable and the refreshments are an added bonus. Thank you! More

Courteous staff, did everything they were supposed too without pushing for other services. The shuttle is very convenient. without pushing for other services. The shuttle is very convenient. More

Great Service. I was going to wait for shuttle driver to bring me to work; however, it was going to be over an hour wait. Instead service took my car in while I I was going to wait for shuttle driver to bring me to work; however, it was going to be over an hour wait. Instead service took my car in while I waited. It was completed and I was paying by the time the shuttle driver returned. More

The Sales Department was outstanding. I traveled from Georgia to purchase my vehicle and when I arrived, it was clean and ready. The salespeople helped me move my items to the new one and I traveled from Georgia to purchase my vehicle and when I arrived, it was clean and ready. The salespeople helped me move my items to the new one and even found some things I missed! I would not hesitate to purchase from Umansky Subaru again! More

Arrived early, they took me right in. The service manager, Chris was great, as was Darcey in the service department. I HIGHLY recommend this dealership service program. The service manager, Chris was great, as was Darcey in the service department. I HIGHLY recommend this dealership service program. More

Dropping off my car was easy. The wait was about an hour. At first there was no room in the waiting area so I walked outside to look around. I came back in after awhile and found The wait was about an hour. At first there was no room in the waiting area so I walked outside to look around. I came back in after awhile and found an ar a yo wait. More

Chris was great to work with on my repair. So happy that Subaru covered the CVT under warranty. So happy that Subaru covered the CVT under warranty. More

Good test drive experience. Friendly sales people. Anseered technical questions. Poor follow up by salespersons. Friendly sales people. Anseered technical questions. Poor follow up by salespersons. More

The gentleman (can’t remember his name) was very nice and professional. I had a good experience even though I paid for more services than I expected too. professional. I had a good experience even though I paid for more services than I expected too. More