
Flow Subaru of Charlottesville
Charlottesville, VA
Filter Reviews by Keyword
By Type
Showing 1,835 reviews
Well organized service department, complementary car wash, tire rotation, coffee and snacks, and fair pricing as well - this is as good as it gets. wash, tire rotation, coffee and snacks, and fair pricing as well - this is as good as it gets. More
Service writer friendly, knowledgeable and prompt. Let me know when car would be ready, kept me informed and made sure I know where to locate my vehicle when work complete. Excellent customer servic Let me know when car would be ready, kept me informed and made sure I know where to locate my vehicle when work complete. Excellent customer service! Thanks. More
Very knowledgeable and helpful staff, pleasant waiting room and shuttle service. Seems service took about 1/2 hour longer than necessary- I believe too many of us were scheduled at the same time. room and shuttle service. Seems service took about 1/2 hour longer than necessary- I believe too many of us were scheduled at the same time. More
I wish too thank Darcey (Service Dept. ) at this dealer for keeping me informed about what additional items needed to have attention on my2010 Forester, when it was in for and oil change a ) at this dealer for keeping me informed about what additional items needed to have attention on my2010 Forester, when it was in for and oil change and state inspection. WE purchased this vehicle when it was Brown Subaru and have always had great service with both owners. Keep up the great service. Thank you More
I was very pleased with my Service Advisor (Chris Stonecip). He thoroughly analyzed my car’s intermittent seat belt chiming and explained to me what could have caused it. The 6K mile service and stat Stonecip). He thoroughly analyzed my car’s intermittent seat belt chiming and explained to me what could have caused it. The 6K mile service and state inspection was performed just as scheduled. More
I have been using this dealer to keep my 1998 Outback in shape for the 12 years since we moved here and after that my 2013 Impreza. Good service, friendly and competent. Worth the sometimes extra cost to shape for the 12 years since we moved here and after that my 2013 Impreza. Good service, friendly and competent. Worth the sometimes extra cost to do the job correctly rather than try to get a cheaper job with non-Umansky mechanics. I am particularly pleased with the service rep, Darcey Serio. More