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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

March 09, 2022

Friendly and competent service. Working with Chase was a pleasure. Waiting room could be larger. More

by CYNTHIA2049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 10, 2022 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2022

Well organized service department, complementary car wash, tire rotation, coffee and snacks, and fair pricing as well - this is as good as it gets. More

by BOBWOLFRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 10, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! We hope to be of service to you again! Take care!

March 09, 2022

Service writer friendly, knowledgeable and prompt. Let me know when car would be ready, kept me informed and made sure I know where to locate my vehicle when work complete. Excellent customer servic More

by ednalumley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Mar 10, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 08, 2022

Very knowledgeable and helpful staff, pleasant waiting room and shuttle service. Seems service took about 1/2 hour longer than necessary- I believe too many of us were scheduled at the same time. More

by CVILLECLW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Mar 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2022

I wish too thank Darcey (Service Dept. ) at this dealer for keeping me informed about what additional items needed to have attention on my2010 Forester, when it was in for and oil change a More

by RCPACE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2022

I was very pleased with my Service Advisor (Chris Stonecip). He thoroughly analyzed my car’s intermittent seat belt chiming and explained to me what could have caused it. The 6K mile service and stat More

by LJFLEISCH61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Mar 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

March 07, 2022

Extremely prompt, efficient service done in record time. Staff professional and helpful. Easy to schedule. More

by LEW.LIPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

March 07, 2022

Service was great and just as expected! I was in and out in no time. More

by HOUSEOFHERRINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Mar 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

March 07, 2022

Friendly and efficient. Having to use 15 words for this survey is stupid. Please change this. More

by FEWHAWK
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for leaving us this feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2022

I have been using this dealer to keep my 1998 Outback in shape for the 12 years since we moved here and after that my 2013 Impreza. Good service, friendly and competent. Worth the sometimes extra cost to More

by ALICEANDDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Mar 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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