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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,837 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,837 reviews

March 03, 2022

Chris was very personable and took the time to make sure the maintenance on my Crosstrek was done in a timely fashion. More

by LJBEAZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Mar 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found Chris to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2022

Good experience. Service was quick. Waited at the dealership - comfortable room and offered free snacks/water twice. Good interaction with staff - very friendly. More

by BRITTLEE1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Mar 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2022

Facts/communication could be improved for customers. Overall pleased with Subaru service would return again. More

by cindimorgan65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Mar 05, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2022

The service department was really great. They got my account all fixed and separate from my ex before the appointment. They were quick in checking me in and out. Chase was great in explain More

by CGREEN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Mar 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 01, 2022

Great experience with Chase in all aspects of my service. He was very knowledgeable and took time to explain repairs and answer my questions. I'm particularly impressed with updates he provided over the two More

by MAJ-BRITT12
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Brown, Chase Koehler
Mar 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2022

I am not sure of his name at the desk when I come to Subaru for car service but he is really good and you should reward him with a nice raise, I think his name is Chase. More

by THOLLERAN1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
Mar 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2022

All personnel are professional and courteous. A great place to stay while waiting for service that is swift and competent. More

by HDAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher, Elizabeth Goodwin
Mar 02, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2022

Courteous, prompt, competent and they were able to accommodate my calendar. I will contue using their service. More

by harryholsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 28, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2022

The sales experience was fantastic! Being a buyer from out of state, I put my trust in them and they exceeded my expectations. They were able to locate a vehicle for me that was exactly More

by RJFISCHERJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Chase Koehler, Josh Calaway
Feb 28, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2022

They take good care of my car and me what ever I need. They help me with little problems at no charge when they just show me how to work things that I don't understand in the new things in my forester. More

by MDULING555
Recommend Dealer
Yes
Employees Worked With
Tina Gillespie, Darcey Serio, Gail Wyatt
Feb 25, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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