Flow Subaru of Charlottesville

Facts/communication could be improved for customers. Overall pleased with Subaru service would return again. Overall pleased with Subaru service would return again. More

The service department was really great. They got my account all fixed and separate from my ex before the appointment. They were quick in checking me in and out. Chase was great in explain They got my account all fixed and separate from my ex before the appointment. They were quick in checking me in and out. Chase was great in explaining that my car was good to go now and also preparing me for a few upcoming major preventive maintenance items as well! More

Great experience with Chase in all aspects of my service. He was very knowledgeable and took time to explain repairs and answer my questions. I'm particularly impressed with updates he provided over the two He was very knowledgeable and took time to explain repairs and answer my questions. I'm particularly impressed with updates he provided over the two days my car was in the shop. I also want to commend Scott Brown for his professionalism and friendly manner---great shuttle service. More

I am not sure of his name at the desk when I come to Subaru for car service but he is really good and you should reward him with a nice raise, I think his name is Chase. Subaru for car service but he is really good and you should reward him with a nice raise, I think his name is Chase. More

All personnel are professional and courteous. A great place to stay while waiting for service that is swift and competent. A great place to stay while waiting for service that is swift and competent. More

Courteous, prompt, competent and they were able to accommodate my calendar. I will contue using their service. accommodate my calendar. I will contue using their service. More

The sales experience was fantastic! Being a buyer from out of state, I put my trust in them and they exceeded my expectations. They were able to locate a vehicle for me that was exactly Being a buyer from out of state, I put my trust in them and they exceeded my expectations. They were able to locate a vehicle for me that was exactly what I wanted. The staff are great to work with - especially sales and the finance manager! More

They take good care of my car and me what ever I need. They help me with little problems at no charge when they just show me how to work things that I don't understand in the new things in my forester. They help me with little problems at no charge when they just show me how to work things that I don't understand in the new things in my forester. More

The service department really puts in effort to make sure you are taken care of. My most recent visit was a great! you are taken care of. My most recent visit was a great! More

Rear hatch issues again, which drains the battery and required a jump. Dealership said they don’t know what causes it, but they don’t seem to want to conduct the test required to figure it out. Intern required a jump. Dealership said they don’t know what causes it, but they don’t seem to want to conduct the test required to figure it out. Internet search about this issue shows it is wide spread, so maybe Subaru is worried about knowing the cause could cause a costly recall. Was thinking of looking into a second Subaru but not any longer. More