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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

February 19, 2022

Everyone was very pleasant and professional. Very smooth stress free experience. The best experience that I have ever had at a dealership. The salesman and the finance guy were great. More

by pmarkwper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Patrick Gehman
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 18, 2022

Setting up the service date and time was easy, My check-in was efficient and cordial, and my questions were listened to and answered. The time estimate for the service was reasonably accurate. The co More

by FSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher, Derek Michael
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 18, 2022

Very friendly and thorough service. Good interaction throughout the day and while I waited. Good explanation of service and costs as well as the ‘health’ of the car. More

by DONNAFLEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

February 18, 2022

Everyone at this dealership could not have been nicer or more professional. They made every step of the purchase of our used Toyota easy and worry free. When we picked it up, they were even more impressive More

by terrik1
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, David Harner, Kevin Chisholm, Rick McCormack, Quincey Davis, Patrick Gehman, Josh Musselman
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 18, 2022

Waited for annual state inspection, service completed in a timely way and with a friendly manner. More

by ae1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 18, 2022

Very pleasant to work with and the service department does their best to please their customers. More

by BARBARA68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (his text didn't give his last name), Darcey Serio
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 18, 2022

They gave me excellent service. Provided me with coffee and snacks in a comfortable waiting room. There was also shuttle available More

by truckdriver.rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher, Kelli Sims
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2022

Oil change was good Free tire rotation and car wash. Was one of 2 people in the waiting room. Took about 2 hours Car is driving well and clean be on the outside More

by BECKYKELLER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Michael
Feb 19, 2022 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2022

Speedy, informative and respectful service and personalized delivery of snacks and water while I waited! More

by SERENEWOODS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Feb 20, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2022

Top notch attention to detail and fast work. Liked getting car washed. It was quick and easy. More

by 1marynewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember the name
Feb 20, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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