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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

February 22, 2022

For 15 years, I have had my Subaru's serviced there and I still do. Obviously, I am very satisfied with service and people. Darcy is a marvelous service advisor and keeps me posted on what needs to be done More

by ALICEANDDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 25, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2022

on time, exceptional service, everything clean. service was efficient and ready on time . survey is too long. and my time is short More

by rmcgowan95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 25, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 21, 2022

I had a great experience at Umansky with my recent purchase. The sales rep was very helpful, made everything easy and quick! More

by LLKING6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman
February 19, 2022

Efficient and straight forward process…. pleased with the purchase! All were very attentative…no pressure sale…Thanks! More

by taustinking
Recommend Dealer
Yes
Employees Worked With
Quincey Davis
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2022

Everything from start to finish was outstanding service and care. We received regular updates on the status of our car and it arrived ahead of time. The process of going to pick it up was excellent and Ric More

by archardjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Josh Calaway
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

February 19, 2022

Everyone was very pleasant and professional. Very smooth stress free experience. The best experience that I have ever had at a dealership. The salesman and the finance guy were great. More

by pmarkwper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shields, Patrick Gehman
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 18, 2022

Setting up the service date and time was easy, My check-in was efficient and cordial, and my questions were listened to and answered. The time estimate for the service was reasonably accurate. The co More

by FSR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher, Derek Michael
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 18, 2022

Very friendly and thorough service. Good interaction throughout the day and while I waited. Good explanation of service and costs as well as the ‘health’ of the car. More

by DONNAFLEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

February 18, 2022

Everyone at this dealership could not have been nicer or more professional. They made every step of the purchase of our used Toyota easy and worry free. When we picked it up, they were even more impressive More

by terrik1
Recommend Dealer
Yes
Employees Worked With
Troy Darnell, David Harner, Kevin Chisholm, Rick McCormack, Quincey Davis, Patrick Gehman, Josh Musselman
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 18, 2022

Waited for annual state inspection, service completed in a timely way and with a friendly manner. More

by ae1804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Feb 21, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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