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Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,835 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,835 reviews

February 15, 2022

Great service and friendly staff! This is my second Subaru and as of right now, I'm planning on getting a third one. More

by LOTSODOXIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher, Kelli Sims
Feb 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 14, 2022

Excellent service! Darcey Serio was very professional and made sure that I was kept informed of the repair completion. More

by jfonseca0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 16, 2022 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 14, 2022

Quick check in, rapid service, done well before the estimate. Scheduling was easy and straightforward. Even remembered my name when I came to pick it back up. More

by KLAMPE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Feb 16, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2022

The staff is thoughtful, patient, respectful, and knowledgeable; they don't talk down to women thinking you might not understand how something works. Imagine being called "little lady." That doesn't More

by rinnekatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember any names. I simply remember courtesy.
Feb 14, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 13, 2022

Excellent on-time service, plus they gave me a complimentary car wash. Was very pleased with the service More

by BCOBHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Shoope
Feb 14, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

February 12, 2022

Excellent Service. Timely and just as promised. Car was washed at no extra cost. The service representative was polite, knowledgeable, and very helpful. Will definitely go back. More

by RAYGRANT1.RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler
Feb 14, 2022 -

Flow Subaru of Charlottesville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 11, 2022

Very nice, just surprised at how long it took when I had appointment. Not enough waiting space also. More

by MNMORGAN90
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
February 11, 2022

Had a awesome experience at Umansky Subaru. This was our 4th Subaru we have purchased from them. Highly recommend; Ascent is a great vehicle. You must get the eyesight feature. 😎 More

by grego1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm
Feb 13, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 10, 2022

A great dealership in which it feels that the staff are actually okay with working there More

by zangmola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler, Kelli Sims
Feb 11, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2022

Amy the service representative was very polite and extremely helpful. She helped me problem solve why the hydraulic lift wasn't working on my trunk. More

by MEGDRISCOLL71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
Feb 11, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. We hope you continue to choose us for all your automotive needs! Take care!

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