Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flow Subaru of Charlottesville
Charlottesville, VA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,830 reviews
February 12, 2022
Excellent Service. Timely and just as promised. Car was washed at no extra cost. The service representative was polite, knowledgeable, and very helpful. Will definitely go back. washed at no extra cost. The service representative was polite, knowledgeable, and very helpful. Will definitely go back. More
by RAYGRANT1.RG
Verified CustomerEmployees Worked With
Darcey Serio, Chase Koehler
February 11, 2022
Had a awesome experience at Umansky Subaru. This was our 4th Subaru we have purchased from them. Highly recommend; Ascent is a great vehicle. You must get the eyesight feature. 😎 4th Subaru we have purchased from them. Highly recommend; Ascent is a great vehicle. You must get the eyesight feature. 😎 More
by grego1960
Employees Worked With
Kevin Chisholm
February 10, 2022
Amy the service representative was very polite and extremely helpful. She helped me problem solve why the hydraulic lift wasn't working on my trunk. extremely helpful. She helped me problem solve why the hydraulic lift wasn't working on my trunk. More
by MEGDRISCOLL71
Employees Worked With
Amy
February 10, 2022
My service was done on time. The waiting area was clean. My car was washed, at no extra cost. I was at all times spoken to respectfully, and I felt like I was a valued customer.....even "After the sale". Oh My car was washed, at no extra cost. I was at all times spoken to respectfully, and I felt like I was a valued customer.....even "After the sale". Oh yes, this is the 9th car we've purchased from this dealership! More
by WITKOWER
Employees Worked With
Darcey Serio, Gail Wyatt, Jeremy Williams , Natalie Shoope, Derek Michael, Priscilla Slaughter
February 10, 2022
very happy with service, communication. Easy to contact Chase. Complete explanation of work. Will continue to bring my car for servicing when needed. Chase. Complete explanation of work. Will continue to bring my car for servicing when needed. More
by EDM6K
Employees Worked With
Chase Koehler
February 09, 2022
All staff was very polite I was upset that I had to All staff was very polite I was upset that I had to return to the dealership for them to check air pressure lights on dashboard. The engine noise All staff was very polite I was upset that I had to return to the dealership for them to check air pressure lights on dashboard. The engine noise was not diagnosed but dismissed as the mechanic did not hear it. The noise is fairly constant, continues to this day, and, is as I said initially occurring with acceleration. Just reviewing my car online, explains typical engine noises with this model and it’s repair. More
by forth.nancy
Employees Worked With
Chase Koehler, Kelli Sims
