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Flow Subaru of Charlottesville

Overview Reviews (1,835)

Flow Subaru of Charlottesville

Name: Flow Subaru of Charlottesville
Address: 960 Hilton Heights Rd, Charlottesville, VA, 22901, US
Telephone: (434) 443-4814
Rating: 4.4

4.4

1,835 Reviews

960 Hilton Heights Rd, Charlottesville, Virginia 22901

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Sales: (434) 443-4814

Service: (434) 443-4894

Parts: (434) 443-4491

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Flow Subaru of Charlottesville

Charlottesville, VA

Overview

Reviews

4.4

1,835 Reviews

Call Dealership (434) 443-4814

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960 Hilton Heights Rd

Charlottesville, VA

22901

Directions

4.4

1,835 Reviews

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View 3 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 3 Awards

Overview Reviews (1,835)

Contact Flow Subaru of Charlottesville

Sales: (434) 443-4814

Service: (434) 443-4894

Parts: (434) 443-4491

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buying experience customer service helpful car service Umansky friendly staff inspection professional

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Showing 1,835 reviews

February 10, 2022

SERVICE VISIT

My service was done on time. The waiting area was clean. My car was washed, at no extra cost. I was at all times spoken to respectfully, and I felt like I was a valued customer.....even "After the sale". Oh My car was washed, at no extra cost. I was at all times spoken to respectfully, and I felt like I was a valued customer.....even "After the sale". Oh yes, this is the 9th car we've purchased from this dealership! More

by WITKOWER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Darcey Serio, Gail Wyatt, Jeremy Williams , Natalie Shoope, Derek Michael, Priscilla Slaughter

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Feb 12, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

February 10, 2022

SERVICE VISIT

very happy with service, communication. Easy to contact Chase. Complete explanation of work. Will continue to bring my car for servicing when needed. Chase. Complete explanation of work. Will continue to bring my car for servicing when needed. More

by EDM6K

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chase Koehler

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Feb 12, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your great feedback! Our team is available should you require any extra help.

February 09, 2022

SERVICE VISIT

Excellent experience. Especially appreciated the attention paid to a first-time customer at this Subaru dealership. Chris was terrific. attention paid to a first-time customer at this Subaru dealership. Chris was terrific. More

by tytutama

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Stonecipher

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Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi Tytutama, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

SERVICE VISIT

I came in for a VA state inspection. The service was fairly fast and very friendly. fairly fast and very friendly. More

by JHANSI.LESLIE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tina Gillespie

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Feb 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2022

SERVICE VISIT

All staff was very polite I was upset that I had to All staff was very polite I was upset that I had to return to the dealership for them to check air pressure lights on dashboard. The engine noise All staff was very polite I was upset that I had to return to the dealership for them to check air pressure lights on dashboard. The engine noise was not diagnosed but dismissed as the mechanic did not hear it. The noise is fairly constant, continues to this day, and, is as I said initially occurring with acceleration. Just reviewing my car online, explains typical engine noises with this model and it’s repair. More

by forth.nancy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Chase Koehler, Kelli Sims

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February 09, 2022

SERVICE VISIT

Communication was excellent through two days. Gail was helpful and friendly, and quick in providing both information and service. helpful and friendly, and quick in providing both information and service. More

by AMGGREY53

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gail Wyatt

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Feb 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2022

SERVICE VISIT

Always excellent service at Umansky Subaru! Friendly, punctual, and a tidy, quiet waiting room. I haven't had a bad experience yet! punctual, and a tidy, quiet waiting room. I haven't had a bad experience yet! More

by sarahmlindemann

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Stonecipher

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Feb 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership!

February 08, 2022

SERVICE VISIT

Nice people with good manner, fair price, and fast with quality. I have been there twice. quality. I have been there twice. More

by KH4372016

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kevin Chisholm, Gail Wyatt

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Feb 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 08, 2022

SALES VISIT - NEW

Very kind. Nice to bargain with. They got exactly what I wanted very quickly. I’m very happy with my new car. wanted very quickly. I’m very happy with my new car. More

by all4him101

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Josh Musselman

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Feb 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

February 08, 2022

SALES VISIT - USED

We were so, very pleased with the service at Umansky.Everyone was kind and very helpful with our new,used car purchase.We are so glad that we went to Umansky Subaru and nowhere else. Umansky.Everyone was kind and very helpful with our new,used car purchase.We are so glad that we went to Umansky Subaru and nowhere else. More

by hollyhakunamatata

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tom Zito, Rick McCormack, Josh Musselman

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Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Flow Subaru of Charlottesville

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