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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,839 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,839 reviews

February 09, 2022

Excellent experience. Especially appreciated the attention paid to a first-time customer at this Subaru dealership. Chris was terrific. More

by tytutama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi Tytutama, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2022

Friendly and communicative service advisor, did not pressure us with any unnecessary services or add-ons. Chase explained all work and charges carefully and took good care of our car, quickly schedulin More

by MATTSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi Mattsz, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2022

Excellent work. Finished before promised. Good advice re future tire purchase. I will be back. More

by wrightmtn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2022

My advisor Darcey was very pleasant and helpful. My car feels like it drives so much better now. More

by TRACHEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Aaron Childs
Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2022

Very responsive, quick service. Accommodating to me schedule for drop off and pick up. Best of all they washed my car after service!! More

by KDR5S.KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 08, 2022

We were so, very pleased with the service at Umansky.Everyone was kind and very helpful with our new,used car purchase.We are so glad that we went to Umansky Subaru and nowhere else. More

by hollyhakunamatata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack, Josh Musselman
Feb 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2022

Very kind. Nice to bargain with. They got exactly what I wanted very quickly. I’m very happy with my new car. More

by all4him101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Musselman
Feb 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

February 08, 2022

Nice people with good manner, fair price, and fast with quality. I have been there twice. More

by KH4372016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Gail Wyatt
Feb 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

February 07, 2022

Everyone is always helpful and friendly. Good follow up and keep me informed. Blah blah blah More

by BMSHAHAZAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Feb 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 07, 2022

Darcey Serio was very pleasant to work with, and she kept me informed every step of the way. I like being able to text back and forth rather than dealing with phone calls. She always responded quickly. More

by JCANGIALOSI246
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Feb 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

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